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Combined display of all available logs of Userful Support. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).

Logs
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  • 23:32, 25 February 2020 Gmitchell talk contribs deleted page How To/Translate Userful Software and Documentation (Outdated: content was: "__NOEDITSECTION__ {{Template:DeprecatedSupportPage| Userful MultiSeat Internationalization}} {{DISPLAYTITLE:How to Improve Support for Additional Languages in Userful's Software and Documentation }} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} == Userful Translation Project == At Userful, we are striving to create truly global software by translating our products and documentation into as many languages as possible. Did you know that you can...)
  • 23:32, 25 February 2020 Gmitchell talk contribs deleted page How To/Setting Up USB Devices (Outdated: content was: "__NOEDITSECTION__ {{Template:DeprecatedSupportPage| USB: Troubleshooting and Guidelines }} {{DISPLAYTITLE: USB: Troubleshooting and Guidelines}} {{CopyrightNotice|2010-{{REVISIONYEAR}}}} ==Introduction== In simple terms, '''USB (<u>U</u>niversal <u>S</u>erial <u>B</u>us)''' describes a way to connect a hardware device (or peripheral) to a controlling device (usually a computer). The term USB also includes the way that the device(s) and co...)
  • 23:31, 25 February 2020 Gmitchell talk contribs deleted page How To/UMx/Multi-Seat Touchscreens (Outdated: content was: "<noinclude> __NOEDITSECTION__ {{Template:DeprecatedSupportPage| There is no equivalent Userful MultiSeat documentation. Instead, please refer to Userful MultiSeat General Documentation}} {{DISPLAYTITLE:How to Set Up Multi-seat Touchscreens }} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} Category: Touchscreen Category: Desktop Multiplier Category: DiscoverStation Category: Desktop Server </noinclude> {| border="1" cellspacing="0" cellp...)
  • 23:30, 25 February 2020 Gmitchell talk contribs deleted page How To/Port Desktop Multiplier to New Linux Distros (Outdated: content was: "#REDIRECT How_To/Port_Userful_Multiplier_to_New_Linux_Distros")
  • 23:30, 25 February 2020 Gmitchell talk contribs deleted page How To/Minimize Network Bandwidth (Outdated: content was: "<noinclude> {{Public Support Wiki}} {{DISPLAYTITLE: Network Zero Clients : How to Minimize Bandwidth }} {{CopyrightNotice|2006-{{REVISIONYEAR}}}} <br /> {{Obsolete}} == Introduction == </noinclude> This document provides techniques to reduce the bandwidth between network zero-client devices and host PC. As each of the techniques have some impact on user experience, they ar...", and the only contributor was "Navdeep" ([[User talk:Na...)
  • 23:30, 25 February 2020 Gmitchell talk contribs deleted page How To/Keep Your Userful Desktop Secure (Outdated: content was: "{{Public Support Wiki}} {{DISPLAYTITLE:How To Keep Your Userful Desktop Secure }} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} ==Why Is Security Important?== Userful Desktop is built with public access and security in mind. However, there is no perfect security system when people are involved - and all too often mischievous users will try to find ways to get into trouble. We've got a few tips on how to stay one step ahead of these problem users. ==Tips to keeping your Us...)
  • 23:30, 25 February 2020 Gmitchell talk contribs deleted page How To/Get a Userful Multiplier License Key/DE (Outdated: content was: "{{Public Support Wiki}} {{DISPLAYTITLE: Wie bekommt man einen Multiplikator Nützliche Lizenzschlüssel }} {{translations}} {{autotranslated}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} == Übersicht == Das Software-Programm beschrieben wird automatisch installiert, mit dem Desktop-und Server Nützliche Multiplikator und macht das Abrufen und Installieren von Lizenz-Schlüssel einfach und leicht. Der Benutzer gibt einfach die Zahl der Stationen, um aktiviert zu werden und...)
  • 23:30, 25 February 2020 Gmitchell talk contribs deleted page How To/Get a Desktop Multiplier License Key/EN (Outdated: content was: "#REDIRECT How To/Get a Userful Multiplier License Key")
  • 23:29, 25 February 2020 Gmitchell talk contribs deleted page How To/Configuring Skype (Outdated: content was: "__NOEDITSECTION__ {{Template:DeprecatedSupportPage| There is no directly equivalent Userful MultiSeat documentation. Instead, please refer to Userful MultiSeat General Documentation}} {{DISPLAYTITLE: How to Configure Skype on Userful Multiplier™ or Userful Desktop™ }} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} == Introduction == This page documents Skype configurations that can be applied on Userful Multiplier™ and make audio wor...)
  • 23:25, 25 February 2020 Gmitchell talk contribs deleted page Hotmail Issues (Outdated: content was: "__NOTOC__{{DISPLAYTITLE:Having problems with Hotmail?}}{{CopyrightNotice|2008-{{REVISIONYEAR}}}} == Why is my DiscoverStation 4/5 not loading Hotmail in Firefox correctly? == On Wednesday, July 9th, 2008, Hotmail changed its interface and the requirements of what is needed to make it run. Unfortunately, this entailed no longer supporting Firefox 1.5, the browser that is supplied with DiscoverStation 5. Some of the items that are known to not work are the reply button,...)
  • 23:25, 25 February 2020 Gmitchell talk contribs deleted page Certified Hardware/Host PCs (Outdated: content was: "{{Public Support Wiki}} {{Obsolete}} {{DISPLAYTITLE: Certified Host PCs }} {{CopyrightNotice|{{REVISIONYEAR}}}} ==Introduction== This document provides the list of host PCs certified to work with Userful Multiplatform 7.x series. <br> <br> {| class="wikitable" style="margin: 1em auto 1em auto;" border="1" | align="center" style="background:#f0f0f0;"|<big>'''Host PCs'''</big> | align="center" style="background:#f0f0f0;"|<big>'''Specification'''</big> |- |align="center...)
  • 23:25, 25 February 2020 Gmitchell talk contribs deleted page Guía del usuario de DiscoverAssist (Outdated: content was: " Category: Manuals", and the only contributor was "Menwin (Retired)" (talk))
  • 23:24, 25 February 2020 Gmitchell talk contribs deleted page Glossary (Outdated: content was: "#REDIRECT FAQs/Glossary =====DA===== DiscoverAssist. =====DM===== Desktop Multiplier. =====DS===== Desktop Server. =====DST===== DiscoverStation (Now Userful Desktop). =====NP===== Network Personalizer (Now Userful Manager). =====VNC===== [http://en.wikipedia.org/wiki/VNC Virt...)
  • 23:24, 25 February 2020 Gmitchell talk contribs deleted page Manuals/Userful Desktop/Getting Optimal Support (Outdated: content was: "{{Public Support Wiki}} {{DISPLAYTITLE: Getting Support }} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} ==How to Get Userful Desktop Technical Support== If you ever need help or have a question about your Userful Desktops, there's good news! We have recently increased our number of Support staff and improved our processes to serve you better. Here are some tips for getting help: Step 1: Visit our Support Page at http://support.userful.com. It has lots of useful inform...)
  • 23:24, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Multiplier/Basics (Outdated: content was: "#redirect FAQs/Userful_Multiplier/Customer")
  • 23:24, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop New Features/RU (Outdated: content was: "{{DISPLAYTITLE:Что нового в Userful® Desktop® }} {{CopyrightNotice/RU|2008|2008.05.27}} {{translations}} {{autotranslated}} Если вы не можете найти то, что вы ищете здесь, пожалуйста, используйте ссылки на эти страницы: * Userful Desktop Documentation | Userful...", and the only contributor was "Olga (Retired)" (talk))
  • 23:24, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop New Features (Outdated: content was: "#REDIRECT ChangeLog/Userful Desktop")
  • 23:24, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop/Features (Outdated: content was: "{{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{DISPLAYTITLE:FAQs: Features of Userful Desktop }} If you can't find what you're looking for here, return to the Userful Desktop FAQs page. <br><br> ===Q: What applications are available on Userful Desktop?=== Userful Desktop comes with a bundle of office, Internet, multimedia, and productivity applications, mostly of open source origins. Here is a list of the key applicat...)
  • 23:23, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop/Update Tracks (Outdated: content was: " {{Public Support Wiki}} {{DISPLAYTITLE: Understanding Userful Desktop™ Updates }} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} Userful Desktop™ is constantly undergoing refinement and enhancement. Some changes are major, some are minor, but our Product Development Team follows the same basic procedures for all changes. Through these procedures, we try our best...", and the only contributor was "Kmurphy" ([[User talk:Kmu...)
  • 23:23, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop/Web Filtering (Outdated: content was: "{{Public Support Wiki|support_wiki_page=http://support.userful.com/wiki/index.php/FAQs/Troubleshooting/Web_Filtering}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{DISPLAYTITLE:FAQs: Web Filtering and Proxies with Userful Desktop }} ==Web Filtering/Proxies== =====Q: How can I setup my own Web filters?===== A: To do this, you first need to decide which of the following options to use: * FAQs/Troubleshooting#Q: How can I use Userful Desktop's built-in filtering?|Use U...)
  • 23:23, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Web Browsing/Flash/DiscoverStation 5 (Outdated: content was: "#REDIRECT FAQs/Userful_Desktop")
  • 23:23, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Web Browsing/Flash/DiscoverStation 4 (Outdated: content was: "#REDIRECT FAQs/Userful_Desktop")
  • 23:23, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop/Web Browsing (Outdated: content was: "{{Public Support Wiki |support_wiki_page=http://support.userful.com/wiki/index.php/FAQs/Troubleshooting/Web_Browsing }} {{DISPLAYTITLE:FAQs: Browsing the Web with Userful Desktop }} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} If you can't find what you're looking for here, return to the Troubleshoot Start Page. <br><br> ==Web Browsing== ===Q: Why can't I see some of the content (even though I see their website)?=== It may be because some things...)
  • 23:23, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Session Design/Flash On (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{FAQ Question |How do I turn on Flash content? |How can I view Flash content in my Web browser? |Why is Flash content not appearing? |answer=Tell your Session Profile not to block it. }} If you cannot see Flash content in your Web browser, then it may be that Flash content is set to be blocked by the Session Profile. To change this, follow these steps: # Log in to [http://manage.userful.co...)
  • 23:23, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop/Session Design (Outdated: content was: "{{Public Support Wiki |support_wiki_page=http://support.userful.com/wiki/index.php/FAQs/Troubleshooting/Session_Design }} {{DISPLAYTITLE:FAQs: Welcome Screen and Session Design for Userful Desktop }} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} If you can't find what you're looking for here, return to the Troubleshoot Start Page. <br><br> ===Q: How can I run Konqueror as a kiosk?=== The K Desktop Environment's file manager/web browser/viewing appli...)
  • 23:22, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Printing/Web Pages (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{FAQ Question |Why do some Web pages print out as gibberish? |Why do pictures from Web pages print out but text does not? |answer=The Web page is poorly designed or there is a font problem. }} Some Web pages are designed to only use specific fonts; fonts that are not available on all computers. Web browsers are smart enough to simply substitute other fonts, but printing software is not so s...)
  • 23:22, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Printing/Unable to Open (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{FAQ Question |Why did I receive the message "Unable to open USB device"? |answer=There is a communication problem. }} With a USB printer, you might get a message like this: <pre> Unable to open USB device "usb:/dev/usb/lp0": No such device </pre> This indicates that the printer is not communicating properly with the computer. Printers occasionally need to be rebooted. Please do the follo...)
  • 23:22, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Printing/Setup (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{FAQ Question |How do I setup a printer? |How can I configure a printer in Userful Desktop? |How can I add a printer in Userful Desktop? |answer=Use the Printer Configuration tool. }} Setting up a printer involves the following basic steps: # Set up your printer and cables as instructed by the manufacturer. # Go into Administrator Mode in Userful Desktop. # Use the Printer Configuration t...)
  • 23:22, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Printing/Print Cost (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{FAQ Question |Why isn't print cost notification working? |How can I set up print cost notification? |answer=It might be your printer settings. }} Configuration of print cost notifications requires the following basic steps: # Set up your Print Payment Policy in [http://manage.userful.com Userful Manager]. # Apply it to your computers. # Make sure your printer options are set properly. For detailed instructions, please see Manuals...)
  • 23:22, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Printing/Preview (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{FAQ Question |How can I print-preview from a Web browser? |answer=Use the File menu. }} Follow these steps: '''For Firefox or Epiphany in Userful Desktop:''' # Start up a Web browser. # Find the Web page you wish to print-preview. # Click on <code>File > Print Preview</code>. <br><br><br> Category: FAQs")
  • 23:21, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Printing/OpenOffice (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{FAQ Question |What if I'm having trouble printing from OpenOffice? |answer=Reopen the document. }} Sometimes OpenOffice.org does not pick up all available printers and properly select a default printer. If the printer that OpenOffice is printing to is called "Generic Printer", please follow these steps: # Save your document and close OpenOffice. # Double-click on your document to open it...)
  • 23:21, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Printing/Not Printing (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{FAQ Question |What if my print job doesn't print out? |My printer was working before, what's wrong with my printer now? |answer=There are different possible reasons. }} There are various possible reasons that may cause problems with printing. Here are the most common ones in the order they should be checked: * If you are printing an PDF file, the file may contain some non-standard codes i...)
  • 23:21, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Printing/Blocked Queue (Outdated: content was: "__NOTOC__{{Public Support Wiki}} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} {{FAQ Question |What if my print job queue is blocked or print jobs are not printing? |How do I get rid of unwanted print jobs? |How can I check/change the status of a print job? |How can I check/change the status of a printer? |answer=Use the CUPS print management tool. }} Sometimes a print job will cause printing problems, possibly for all stations using the same print server. Or, a user may...)
  • 23:21, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop/Printing (Outdated: content was: "{{Public Support Wiki}} __NOEDITSECTION__ {{CopyrightNotice|2007-{{REVISIONYEAR}}}} If you can't find what you're looking for here, return to the Userful Desktop FAQs page. <br><br> {{DISPLAYTITLE:FAQs: Printing with Userful Desktop }} ==Printer Setup and Configuration== ===Q: How do I set up a printer in Userful Desktop?=== Use the Print Configuration Tool. Setting up a printer involves the following basic steps: # Set up your printe...)
  • 23:21, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Networking & Systems/Install Packages (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} {{FAQ Question |How can I install other software on Userful Desktop? |How do I use the Yum Installer? |How do I use the Install Packages tool? |How can I manually update a software package? |answer=Use the Install Packages tool. }} The Install Packages tool in Administrator Mode is used to add and remove optional Userful Desktop software packages. # right Start...)
  • 23:20, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Networking & Systems/UD Update Tracks (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{FAQ Question |How are Userful Desktop™ software updates done? |What are update tracks? |Why did my software change? |What process does Userful go through before releasing software? |answer=It depends on the update track your computers use. }} Userful Desktop™ is constantly undergoing refinement and enhancement. Some changes are major, some are minor, but our Product Development...)
  • 23:20, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop/Networking & Systems (Outdated: content was: "{{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{DISPLAYTITLE:FAQs: Networking and Systems with Userful Desktop }} If you can't find what you're looking for here, return to the Userful Desktop FAQs page. <br><br> ==Networking== ===Q: Can I give each Userful Desktop station its own IP address?=== Yes. The instructions for doing this are in Manuals/UD/Administrator_Guide#Configuring_an_Individual_IP_Address_for_Each_Stat...)
  • 23:20, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Networking & Systems (Outdated: content was: "#REDIRECT FAQs/Userful Desktop/Networking & Systems", and the only contributor was "Kmurphy" (talk))
  • 23:20, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop/Multi-Language (Outdated: content was: "{{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{DISPLAYTITLE:FAQs: Using Multiple Languages with Userful Desktop }} If you can't find what you're looking for here, return to the Userful Desktop FAQs page. <br><br> ==Language Display/Input== ===Q: How can I work in other languages and/or with other keyboard layouts?=== Userful Desktop supports a variety of keyboard layouts and fonts for foreign languages, as well as s...)
  • 23:20, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Devices/Securing USB Hubs (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} {{FAQ Question |How can I secure my USB hubs? |How can I prevent theft of USB hubs? |How can I remove USB hubs once attached? |answer=Permanently attach it to a surface somewhere. }} Here we provide instructions for securing a station's powered USB hub against theft and tampering. This method should prevent users from casually taking a powered USB hub without using tools, and that attempts to...)
  • 23:20, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Devices/Hardware Setup/USB Devices (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} {{FAQ Question |How should I set up my USB hubs? |answer=Take full advantage of your powered USB hubs. }} ===Choose an Option=== <big> * I am using powered USB hubs. * I want to secure my USB hubs from theft. * FAQs/Troubleshooting/Devices/Hardware Setup/Monitor USB Hubs | I am usi...)
  • 23:20, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Devices/Hardware Setup/USB Hubs (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} {{FAQ Question |How should I set up my USB hubs? |answer=One per station. }} ===Warning=== Many powered USB hubs are of poor design, and either operate poorly or can cause damage to computers. Userful has verified the quality of the D-Link DUB-H4, and has negotiated a lower price point for its customers. At this time it is the only USB hub thoroughly tested and recommended by Userful. Other...)
  • 23:19, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Devices/Hardware Setup/USB Hubs/Using (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} {{FAQ Question |How should I use the USB ports on my powered hubs? |answer=The same as USB ports on the computer. }} The USB ports on some monitors (such as the Dell 1707) are part of an internal, powered USB hub built into the monitor case. You can use it in a similar fashion to any powered USB hub. Because these ports are ''powere...)
  • 23:18, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Devices/Hardware Setup/No USB Hubs (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} {{FAQ Question |What if I don't have USB hubs? |answer=Use the USB ports on the computer properly. }} ===Warning=== This configuration should only be used if the only USB devices used are limited to the keyboard and mouse. For this configuration, use of other USB devices (flash drives, cameras, etc.) will not be supported through Userful Customer Support. ===Connecting Your USB Hubs=== Ima...)
  • 23:18, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Devices/Hardware Setup/Monitors (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} {{FAQ Question |How do I set up my monitors? |answer=Follow the instructions below. }} # Make sure the computer is turned off. # Attach DVI to VGA video adaptors to any DVI video heads . # Connect one monitor to each video head using a VGA cable. # Power on the computer. # If your...)
  • 23:18, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Devices/Hardware Setup/Monitor USB Hubs/Using (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} {{FAQ Question |How should I use the USB ports on my monitor? |answer=Similar to a powered USB hub. }} The USB ports on some monitors (such as the Dell 1707) are part of an internal, powered USB hub built into the monitor case. You can use it in a similar fashion to any powered USB hub. Because these ports are ''powered'', there are...)
  • 23:18, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Devices/Hardware Setup/Monitor USB Hubs (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} {{FAQ Question |How should I use the USB ports on my monitor? |answer=Use them as a powered USB hub. }} Some monitors, such as the [http://accessories.us.dell.com/sna/productdetail.aspx?c=ca&l=en&s=dhs&cs=cadhs1&sku=320-4974 Dell 1707FP/FPV], have built-in powered USB hubs. These can be used just like ordinary powered USB hubs. ===Connecting Your Monitor's USB Hub=== # Connect a USB cable...)
  • 23:17, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Troubleshooting/Devices/Hardware Setup (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} {{FAQ Question |How can I set up my hardware for Userful Desktop? |answer=Follow the links below. }} <big><strong> Lets get started! </strong></big> === Contents === <big> :left How to set up your USB devices. <br clear=all /> :[[Image:blue-2.png|...)
  • 23:17, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop/Devices (Outdated: content was: "{{Public Support Wiki}} {{CopyrightNotice|2005-{{REVISIONYEAR}}}} {{questions |audience=Users / Technical Support |How can I solve problems in a typical Userful Desktop system? |What are some common troubleshooting issues? }} ==Devices== ===General Stuff=== =====Q: How should I set up my hardware?===== A: Properly. For a stable, reliable system (especially a multistation system) you need to set up your hardware properly. Please see the FAQs/Troubleshooting/Devic...)
  • 23:17, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop/Beginners (Outdated: content was: "{{Public Support Wiki |support_wiki_page=http://support.userful.com/wiki/index.php/FAQs/Troubleshooting/Beginners }} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{DISPLAYTITLE:FAQs: Getting started with Userful Desktop }} If you can't find what you're looking for here, return to the Troubleshoot Start Page. <br><br> ==Beginners== =====Q: Why am I getting a black screen with a countdown message?===== A: You don't have a license key on that Userful...)
  • 23:17, 25 February 2020 Gmitchell talk contribs deleted page FAQs (Outdated: content was: "{{Public Support Wiki}} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} {{DISPLAYTITLE:Frequently Asked Questions}} <big> * Userful™ * Userful Desktop™ <!-- ==Userful Multiplier™== * FAQs & How To's --> * Userful Manager™ * Remote Monitoring and Control™ * Userful MultiSeat™ * FAQs/P...)
  • 23:16, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Top 3-2 (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{DISPLAYTITLE:Top 3 Support Issues - Userful Desktop Upgrade }} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} ====Please click on the question most similar to your issue.==== * What's new in Userful Desktop? * How should I set up my USB devices? * How do I upgrade to Userful Desktop? <br><br><br> Categ...)
  • 23:16, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Top 3-1 (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{DISPLAYTITLE:Top 3 Support Issues - Printing }} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} ====Please click on the question most similar to your issue.==== * How do I setup a printer? * What if my print job queue is blocked or print jobs are not printing? * FAQs/Troubleshooting/Printing/OpenOffice | What if I'm having trouble printing from O...)
  • 23:15, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Pre-Paid Cards/Users (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} {{FAQ Question |How do I use Pre-Paid Cards? |What if something goes wrong? |answer=Find the answer for your specific question below. }} =====Q: How do I use my Pre-Paid Card?===== * '''A:''' Follow these steps: *# On the back of the card, scratch off the grey area next to "Access Code/Username/Barcode". *# At a Userful Desktop computer, select the session type you wish to use. *# When you...)
  • 23:15, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Pre-Paid Cards/Libraries (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{CopyrightNotice|2007-2008|2008.07.21}} {{FAQ Question |How can libraries use Pre-Paid Cards? |What do we need to know to get started? |What are the benefits in using Pre-Paid Cards? |answer=It's easy to get started. Read on... }} ===Background=== 250 px|thumb|right|Figure 1: Examples of Pre-Paid Cards front and back. Userful's new Pre-Paid Cards give libraries a simple and professional way to g...)
  • 23:15, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Manager (Outdated: content was: "{{Public Support Wiki}} {{DISPLAYTITLE: Userful Manager Frequently Asked Questions }} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} =====Q: What is Userful Manager?===== A: Userful Manager is a Web application, a portal on the Internet that allows you to customize the look and behaviour of your Userful Desktop computers. =====Q: Do I have the latest version of UM?===== A: Yes. Userful Manager resides o...)
  • 23:15, 25 February 2020 Gmitchell talk contribs deleted page Manuals/Userful Multiplatform/FAQs (Outdated: content was: "#REDIRECT Docs/FAQs <noinclude> {{Public Support Wiki}} {{DISPLAYTITLE: FAQs: Userful Multiplatform™: FAQs }} __NOTOC__ </noinclude> === Hardware Compatibility === ====Q: What is a station?==== In a multi-computing environment, a station consists of the input (mouse, keyboard, microphone) and output (monitor, headphones) devices needed for a computer user. Anot...", and the only contributor was "Navdeep" ([[User talk:Na...)
  • 23:14, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Live CD (Outdated: content was: "{{Public Support Wiki}} {{DISPLAYTITLE:Userful Live CD™ FAQs }} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} <br /> __TOC__ ==Q. What is a Live CD? How do I use it?== A "Live CD" is a bootable CD which has a complete, self-contained and pre-configured operating system. It doesn't install anything on your hard disk. You just insert the CD into your CD drive and restart the computer. It will boot from the CD and you can start using Userful's software on your machine...)
  • 23:14, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Licensing FAQs (Outdated: content was: "(CONTENT UNDER CONSTRUCTION.) Category: FAQs", and the only contributor was "Menwin (Retired)" (talk))
  • 23:14, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Hardware (Outdated: content was: "(CONTENT UNDER CONSTRUCTION.) Category: FAQs", and the only contributor was "Menwin (Retired)" (talk))
  • 23:14, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Glossary (Outdated: content was: "__NOTOC__ {{Public Support Wiki}} {{DISPLAYTITLE: Userful Support Specific Glossary }} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} (See also Userful Desktop Administrator Guide Glossary.) =====click===== : Move the mouse pointer to an object on the screen, then press the left mouse button once. This is the abbreviated form of "left-click". (Compare with [[#double-click | double-...)
  • 23:13, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Floppy Drives (Outdated: content was: "===Q: Why is the file I saved on the desktop and not on the floppy?=== A: Userful Desktop saves by default to the desktop, NOT to the floppy drive. You must double click on the floppy drive folder when saving or your file will be saved to the desktop and then erased on logout. If you have already saved to the desktop you can drag the file onto the floppy drive icon on the desk...", and the only contributor was "Dcrosby" ([[User talk:Dc...)
  • 23:12, 25 February 2020 Gmitchell talk contribs deleted page FAQs/DiscoverStation 5 New Features (Outdated: content was: "#REDIRECT Manuals/UD")
  • 23:12, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Desktop (Outdated: content was: "#REDIRECT Manuals/Userful Desktop/FAQs", and the only contributor was "Navdeep" (talk))
  • 23:12, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Remote Monitoring & Control (Outdated: content was: "=====Q: Error: [IP ADDRESS]: This computer has no stations accessible with the supplied credentials.===== A: It is likely that the username and password supplied are incorrect. To resolve: # Log out of DA using the 'Logout' link. # Verify the Administrator password in Userful Manager. # Attempt to log in to DA using the login name 'admin' (without the quotes) and the Administrator password as specified in UM. Note: The login name is 'admin' (w...)
  • 23:12, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Userful Multiplier (Outdated: content was: "<noinclude> {{Public Support Wiki}} {{DISPLAYTITLE: Userful Multiplier™ Frequently Asked Questions }} {{CopyrightNotice|2009-{{REVISIONYEAR}}}} {{questions |audience=Users / System Administrators / Technical Support |Where can I get more information about Userful Multiplier? |How do I troubleshoot Userful Multiplier? }} ==Userful Multiplier FAQs== </noinclude> * Getting Started with Multiplier * FAQs/Userful Multiplier/L...)
  • 23:11, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Authentication (Outdated: content was: "===Q. What should I do if the station hangs up during patron authentication?=== Here are suggestions for troubleshooting authentication issues: # On some authentication systems, it may take some time for the ILS information to be read at the start of each day. Authentication may not be available until the initialization process is complete. # If patrons can log in from comput...", and the only contributor was "Dcrosby" ([[User talk:Dc...)
  • 23:11, 25 February 2020 Gmitchell talk contribs deleted page FAQs/Applications/OpenOffice (Outdated: content was: "{{Public Support Wiki}} {{DISPLAYTITLE: OpenOffice Frequently Asked Questions }} ===Q: OpenOffice fails to save the document I am working on. What can I do?=== A: The default Open and Save location for OpenOffice is the Desktop unless OpenOffice is opened by double-clicking a file. In that case the Save/Save As... location is where the file was opened from. You will likely fin...", and the only contributor was "Dcrosby" ([[User talk:Dc...)
  • 23:11, 25 February 2020 Gmitchell talk contribs deleted page FAQs/AllProducts/Installing With SATA Optical Drives (Outdated: content was: "{{Public Support Wiki}} __NOEDITSECTION__ {{DISPLAYTITLE:Installing Operating Systems with SATA Optical Drives FAQ }} {{CopyrightNotice|2009-{{REVISIONYEAR}}}} {{Questions | audience=Userful Desktop Customers | How do I install operating systems with SATA drives? | Why can't I install operating systems using SATA drives? }} ==Why can't I install Userful Desktop™ (or another operating system) using my SATA CD/DVD drive?== To install operating systems such as Userf...)
  • 23:11, 25 February 2020 Gmitchell talk contribs deleted page Manuals/Mounting Floppy Drives to Keyboards (Outdated: content was: "The following steps will guide you through mounting the Userful external floppy drive to the Userful keyboard. ===Step 1: Position the floppy drive and keyboard=== 250 px|thumb|right|Floppy correctly positioned on keyboard On a flat surface, position the floppy drive’s mounting bracket over the left edge of the keyboard. The side of the drive should be flush with the side of the keyboard. The drive’s usage instructions should be visible t...)
  • 23:11, 25 February 2020 Gmitchell talk contribs deleted page Documentation/DiscoverStation Training Guide (Outdated: content was: "#REDIRECT Manuals/UD")
  • 23:11, 25 February 2020 Gmitchell talk contribs deleted page Documentation/DiscoverStation Administrator Guide/ES (Outdated: content was: "#REDIRECT Manuals/UD")
  • 23:10, 25 February 2020 Gmitchell talk contribs deleted page Manuals (Outdated: content was: "{{Public Support Wiki}} {{DISPLAYTITLE:Online Manuals}} ==== Why Online Manuals? ==== In our on-going effort to make computing environmentally friendly, we are phasing out printed manuals in favor of online manuals. This allows us to keep our documentation dynamic, up-to-date, and accessible by all. Plus, it's good for the planet. {| {{Notes}} |...", and the only contributor was "Menwin (Retired)" ([[User talk:Menwin (Reti...)
  • 23:10, 25 February 2020 Gmitchell talk contribs deleted page Userful Support Terms (Outdated: content was: "#REDIRECT UD/Support_Terms")
  • 23:09, 25 February 2020 Gmitchell talk contribs deleted page Manuals/UD (Outdated: content was: "__NOEDITSECTION__ <noinclude> {{Public Support Wiki}} {{DISPLAYTITLE: Userful Desktop™ Documentation }} The following lists all available documentation directly related to Userful Desktop. </noinclude> ====Manuals==== * Userful Desktop Readme * Userful Desktop Training Guide * Userful Desktop Printing Guide * [[Manuals/UD/Administrator Guide | Userful Desktop Administrato...)
  • 23:09, 25 February 2020 Gmitchell talk contribs deleted page Manuals/UD/DiscoverAssist User Guide (Outdated: content was: "#REDIRECT Manuals/UD/Remote Monitoring & Control User Guide", and the only contributor was "Kmurphy" (talk))
  • 23:09, 25 February 2020 Gmitchell talk contribs deleted page DiscoverAssist Chapter (Outdated: content was: "=7. DiscoverAssist Management Portal= DiscoverAssist is the companion administrative tool to Userful Manager. While Userful Manager allows remote configuration of global features of the system such as session types, branding, etc., DiscoverAssist allows remote administration of individual workstations, or multi-user sessions, and allows administrators to remotely perform such useful tasks as turning filtering or Internet access off and on, extending or ending sessions...)
  • 23:08, 25 February 2020 Gmitchell talk contribs deleted page ChangeLog/Windows Pre-book Client (Outdated: content was: "{{OutdatedProduct}} {{DISPLAYTITLE: Pre-book Windows Client }} __TOC__ == Release 2.0.4a (May 21, 2007) == Fix release for client login issues by worried customer == Release 2.0.3 (Mar 28, 2007) == Feature release. The client automatically registers itself to the allowed programs that connect to the network when running in Windows XP service pack 2. Thus, the user is no longer repeatedly bugged by system warnings and dropped connections. This is done by progmatical...)
  • 23:07, 25 February 2020 Gmitchell talk contribs deleted page UMs/Changelog/UML (Outdated: content was: "{{Public Support Wiki}} {{DISPLAYTITLE: Userful MultiSeat Linux™ ChangeLog }} {{CopyrightNotice|{{REVISIONYEAR}}}} <br /> ==Introduction== This document lists changes made to Userful MultiSeat Linux™. Most recent changes are at the top. Userful MultiSeat Linux bundles Userful MultiSeat™ with [http://edubuntu.org/ Edubuntu], educational applications, and tools such as [http://italc.sourceforge.net/ iTALC]. ==2012== === Userf...)
  • 23:07, 25 February 2020 Gmitchell talk contribs deleted page ChangeLog/Pre-Book (Outdated: content was: "{{OutdatedProduct}} __NOTOC__ {{DISPLAYTITLE:Pre-Book ChangeLog}} ===August 2010 (v.4.21 APM Release)=== * Added Administrative booking * Fixes to administrative functions * Bug fixes for booking stations * "On-The-Fly" station disabling ===June 2009 (v.4.0)=== * Moved OS to Fedora 10 (now easy to make virtual machines) ===May 2007 (v.3.2)=== * Full Translatability * Several user interface improvements * Upgraded OpenACS * Bug Fixes ===Jan 19 2007 (v.3.0)=== * OS...)
  • 23:06, 25 February 2020 Gmitchell talk contribs deleted page ChangeLog/Userful Manager (Outdated: content was: "{{Public Support Wiki}} {{DISPLAYTITLE:Userful Manager™ ChangeLog }} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} == Introduction == This document lists changes made to Userful Manager™. Most recent changes are at the top. Userful Manager is a web service that lets you manage and monitor your Userful Desktop™ computers. == 2015== ===UM 330-20151001=== * Added support for Amharic font (12365) * Enabled full-scr...)
  • 23:06, 25 February 2020 Gmitchell talk contribs deleted page ChangeLog/Live CD (content was: "__NOTOC__ {{Public Support Wiki}} {{DISPLAYTITLE:Userful Live CD™ ChangeLog }} {{CopyrightNotice|2007-{{REVISIONYEAR}}}} <br /> == ChangeLog == This documents the changes that have been made to Userful's Live CD. It includes notes on changes that have occurred in other projects that are part this CD including DiscoverStation, Desktop Multiplier, DiscoverAssist, etc. === (LiveCD) Version 291 === * Hotmail no longer throws up "upgrade" error * Epiphany's language setti...")
  • 23:05, 25 February 2020 Gmitchell talk contribs deleted page ChangeLog/Userful Desktop (Outdated: content was: "<noinclude> {{DISPLAYTITLE:Userful Desktop™ ChangeLog }} {{CopyrightNotice|2008-{{REVISIONYEAR}}}} </noinclude> == 2011 == === Userful Desktop (Swordfish) Version 442 === This Userful Desktop update is currently offered as a Stable Release. Updating from Userful Desktop 343 (our previous Stable Release) will download approximately 101 MB of new files. Version History: * Release Candidate v.436 was available as of April 14, 2011. * Release Candidate v.442 w...)
  • 23:05, 25 February 2020 Gmitchell talk contribs deleted page Analysis of Removable Media (Outdated: content was: "{{Public Support Wiki}} {{DISPLAYTITLE: Analysis of Removable Media }} ==Introduction== There are various media that can be used with the Userful Desktop. However, not all media are created equal. This analysis should help you understand better which media you should use when considering your purchase with Userful. __TOC__ ==USB Memory Sticks== ===Pros=== *Robust, and much better at handling abuse over time. Have a general lifespan of about 10 years. (Some with tolerat...)
  • 23:04, 25 February 2020 Gmitchell talk contribs created page MediaWiki:Deletereason-dropdown (Created page with "* Common delete reasons ** Outdated ** Replaced ** Spam ** Vandalism ** Copyright violation ** Author request ** Broken redirect")
  • 19:58, 25 February 2020 Gmitchell talk contribs created page File:Quick-setup-guide-v.1.1.2.pdf
  • 19:58, 25 February 2020 Gmitchell talk contribs uploaded File:Quick-setup-guide-v.1.1.2.pdf
  • 21:32, 7 February 2020 Kashif talk contribs changed group membership for Christian from (none) to administrator
  • 21:31, 7 February 2020 User account Christian talk contribs was created by Kashif talk contribs
  • 21:29, 7 February 2020 Kashif talk contribs created page Eol-announcements (Created page with "Placeholder")
  • 00:20, 7 February 2020 Kashif talk contribs created page Docs/HowTos/Supervisor Dashboard (Created page with "{{Public Support Wiki}} {{DISPLAYTITLE: How To: Create Bootable USB Flash Drive}} {{CopyrightNotice|{{CURRENTYEAR}}}} {{DocsMainReturn}} ==Introduction== The supervisor da...")
  • 23:23, 6 February 2020 Kashif talk contribs created page Docs/Release Notes/10.4 (Created page with "{{Public Support Wiki}} {{DISPLAYTITLE: Userful™ 10.4: Release Notes}} {{CopyrightNotice}} {{DocsMainReturn}} ==Introduction== Video walls and digital displays are vi...")
  • 03:10, 23 January 2020 Kashif talk contribs created page Docs/Authentication/SAML Configuration (Created page with "Placeholder for SAML documentation.")
  • 03:10, 23 January 2020 Kashif talk contribs created page Docs/Authentication/LDAP Configuration (Created page with "Placeholder for LDAP Configuration documentation.")
  • 17:35, 26 November 2019 User account Ossai.azubuike talk contribs was created by Kashif talk contribs and password was sent by email
  • 17:45, 18 November 2019 Kashif talk contribs uploaded File:Overview.png
  • 17:45, 18 November 2019 Kashif talk contribs uploaded File:Group page.png
  • 17:44, 18 November 2019 Kashif talk contribs uploaded File:Create user.png
  • 16:07, 30 July 2019 Kashif talk contribs uploaded File:Userful-Control-Center-Events.jpg
  • 21:44, 19 March 2019 Parul talk contribs uploaded File:Report a Bug.png
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