FAQs: Userful Network Video Wall™

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Q: What is a Video Wall?

A Video Wall is a means of displaying information, advertising, film, images, graphics – any media created digitally in a large scale format.It enables users to group multiple displays to form a single large display, thus enabling a single host PC to support one or more larger displays. This is possible because of the high performance and throughput of Userful's zero-client solution and the high-performance video splitter developed by Userful. Userful's Video Wall solution supports a variety of configurations (e.g. 2×2, 5×5, 1×10) and layouts (equidistant grid, or free-layout and artistic).

Q: What host PCs are compatible with Userful Network Video Wall?

Please visit Host PCs section under Hardware Guide for a complete list of host PCs.

Q: Do I need licensing for Video Wall?

Yes Software license is required. For more info, visit Manage Licensing.

Q: How many displays I can use at the same time?

With Userful Network Video Wall basic solution you can set up to 9 displays, however with professional solution you can set up as many as 25 displays.

Q: What kind of content can I play on a Video Wall?

  • Video
  • Animation
  • Images
  • Live TV from your cable box, satellite receiver, DVD player, antenna, etc.
  • Websites and web pages
  • Tickers and crawls using RSS or text feeds
  • Calendars, clocks, and other widgets (you can create these right from EasyStart)

Q: What is Station Mapping?

Userful provides the ability to map multiple displays to "roles" / "profiles" via an intuitive drag and drop interface. Different types of Session Containers available for setting Video Wall are:

  • Linux Desktop
  • Signage Player
  • Web Browser and Kiosks
  • Cloud Desktop
  • Remote Desktop Client
  • Rise Vision Player
  • Network Streamer
  • HDMI Capture


Q: One of the displays in video wall is blank, how do I reset that display?

Each video wall is controlled by the display on the top left corner of the video wall. Hence any actions taken to this top left corner display will have the same effect on the video wall as it would on an independent display (e.g., Restarting or rebooting this display will restart that video wall). There are several ways to restart a display (or the top left corner of a video wall):

  • Click the “Apply” button within the Station Mapping screen
  • If there is a keyboard connected to the display type "Ctrl+Alt+Backspace”
  • Power-cycle the zero client device

Q: How do I copy media files on the host PC?

For this release, Userful has included demo contents to test the video wall.These files can be found in /content/media/ directory. However, there are several ways to copy new content to the system for playback:

  • via a USB key
  • via SSH/SCP

Q: Which station is the default audio output for video wall with multi-stations?

Top left station is your default audio output.