Difference between revisions of "Docs/System Hardware Guide"

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{{DISPLAYTITLE:System Hardware Guide}}
 
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[[Category:Docs]]
 
<br><br>
 
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<br>
 
== Introduction ==
 
Userful&trade; software appliance enables customers to group multiple displays to form a single large display, hence enabling a single Userful host to support one or more larger video wall displays. The software appliance is designed to utilize both the CPU and the GPU to maximize performance. <br>
 
<br>
 
{| {{Notes}}
 
|
 
'''Please Note:'''
 
Any commercial deployments of Userful&trade; requires use of a certified PC. Deployments using only certified hardware can be supported by Userful.
 
  
For resellers selling Userful&trade; software appliance at a high volume, Userful is able to work with you to certify a PC of your choice. Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 
|}
 
 
<br>
 
<br>
This document outlines the PCs certified with Userful™ software appliance and the scaling matrix.
+
{|{{Notes}}
 
 
==Certified PCs==
 
 
 
{| align="left" class="wikitable" style="margin: 1em auto 1em auto;" border="1" width=85%
 
| style="width:300px; text-align:center;"|<big>'''Model'''</big>
 
| style="width:700px; text-align:left;"|<big>'''&nbsp;&nbsp;&nbsp;Specifications'''</big>
 
|-
 
|align="center" |'''Entry Level Appliance''' <br>Lenovo ThinkCentre M700 SFF||
 
* Processor: Intel® Core™ i3-6100 or i3-7100 with Integrated Intel® HD Graphics 530 or 630
 
* Memory: 8 GB (2x4GB)
 
* Storage: 500GB HDD
 
* Network Interface: Integrated network interface
 
<!--|-
 
|align="center" |''' Mid Range Appliance''' <br> HP EliteDesk 800 G2 Series <br> Lenovo ThinkStation P310 Tower||
 
* Processor: Intel® Core™ i7-6700 with Integrated Intel® HD Graphics 530
 
* Memory: 32 GB (supports up to 64 GB)
 
* Discrete GPU: NVIDIA GeForce GTX 1050 Ti
 
* Storage: 120 GB SSD (up to 500 GB SATA) ''' or''' 180 GB SSD
 
* Network Interface: Intel® I219LM Gigabit Network Connection LOM (optional [https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card)
 
-->
 
|-
 
|align="center" |'''Mid Range Appliance ''' <br> HP EliteDesk 800 G3 Series||
 
* Processor: Intel® Core™ i7-7700 with Integrated Intel® HD Graphics 630
 
* Memory: 32 GB (supports up to 64 GB)
 
* Discrete GPU: NVIDIA GeForce GTX 1050 Ti
 
* Storage: 256 GB SSD
 
* Network Interface: Intel® I219LM Gigabit Network Connection LOM (optional [https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card)
 
|-
 
|align="center" | '''High End Appliance'''<br> PC Available from Userful ||
 
* Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 
|}
 
<br>
 
 
 
 
 
<!--
 
== Hardware Scaling Guide==
 
 
 
{|class="recommended" border="1"  cellpadding="15" cellspacing="0"  style="color:#000;" align="center"; width="100%";
 
 
|--
 
 
! scope="col"  style="background:#f0f0f0;" | No. of Displays
 
!scope="col"  style="background:#f0f0f0;"| 6 Displays
 
!scope="col"  style="background:#f0f0f0;" | 9 Displays
 
! scope="col"  style="background:#f0f0f0;" | 12 Displays
 
! scope="col"  style="background:#f0f0f0;" | 25 Displays
 
! scope="col"  style="background:#f0f0f0;" | 40 Displays
 
! scope="col"  style="background:#f0f0f0;" | 100 Displays
 
|-
 
| align="center" |'''CPU & GPU'''
 
|  Intel® Core i7 with <br>Intel® HD Graphics 4000 (or higher) || Intel® Core i7 with <br> Intel® HD Graphics 4000 (or higher) || Intel® Core i7 with <br>Intel® HD Graphics 4000 (or higher) ||Intel® Core i7 with<br>Intel® HD Graphics 4000 (or higher) ||Intel® Core i7 with <br> Intel® HD Graphics 4000 (or higher)||  rowspan="4" align="center" |Please contact your Userful representative.
 
|-
 
| align="center" | '''Memory'''
 
| align="center" |8GB || align="center" | 16GB||align="center" |16GB || align="center" |24GB|| align="center" |32GB
 
|-
 
| align="center" |'''Network'''<br>'''Requirements'''
 
| Onboard Intel® Gigabit Ethernet Adapter ||Onboard Intel® Gigabit Ethernet Adapter  ||10Gig Network Card with 10Gig uplink switch and<br> Cat6a cable between Userful host and switch ||10Gig Network Card with 10Gig uplink switch and<br> Cat6a cable between Userful host and switch||10Gig Network Card with 10Gig uplink switch and<br> Cat6a cable between Userful host and switch
 
|-
 
| align="center" |'''Offload Card'''
 
| colspan="2"  align="center" |Not Required ||align="center" | Nvidia GTX 950||align="center" |Nvidia GTX 960 || align="center" |Nvidia GTX 980
 
|}
 
<br><br><br>
 
 
 
{|class="recommended" border="1"  cellpadding="15" cellspacing="0"  style="color:#000;" align="center"; width="100%";
 
|--
 
! scope="col"  style="background:#f0f0f0;" | Use case
 
!scope="col"  style="background:#f0f0f0;"| 6 Displays
 
!scope="col"  style="background:#f0f0f0;" | 9 Displays
 
! scope="col"  style="background:#f0f0f0;" | 12 Displays
 
! scope="col"  style="background:#f0f0f0;" | 25 Displays
 
! scope="col"  style="background:#f0f0f0;" | 40 Displays
 
 
 
! scope="col"  style="background:#f0f0f0;" | 100 Displays
 
|-
 
| align="center" | '''Signage Player''' ||* CPU: Intel® Core i7<br> * GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 8GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)  <br>* RAM: 16GB <br>* NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit  Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 16GB <br>* Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;950 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 24GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;960 <br>* NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 32GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;980<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch || align="center" rowspan="4"| Please contact your Userful representative.
 
|-
 
|align="center" | '''Interactive Sessions''' || * CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 8GB <br>* NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 16GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 16GB <br>* Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;950 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 24GB<br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;960 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 32GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;980<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch
 
|-
 
|align="center" | '''Virtual Machines'''<br>'''(VDI)''' ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 8GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 16GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter || colspan="3" align="center" | Please contact your Userful representative.
 
|-
 
|align="center" | '''Mirroring''' ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 8GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 16GB <br>  * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 16GB<br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;950 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 24GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;960<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 32GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;980<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch
 
|}
 
-->
 
 
 
{| {{Notes}}
 
 
|
 
|
'''Following advisements must be kept in mind before buying the intended hardware:'''
+
'''Note:''' This page has been moved to our new Support Portal - [https://docs.userful.com/hardware-setup/userful-on-prem-setup/userful-servers find it here!]<br>
* Intel® Core i7 processor used should be a '''Desktop''' class full TDP processor with an integrated GPU.
 
* Ideally an '''unmanaged''' Gigabit switch should be used for network configuration. If you are going to use a managed switch, it should be configured only to perform the basic switching functionality.
 
* If you are planning to install '''additional cards''' for your capture needs, use either a '''mid-tower''' or '''full-tower''' form factor system.
 
* If you are planning to implement a 10Gig network, use a 10Gig NIC ([https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card) and a 10Gig uplink switch (NETGEAR ProSAFE 52-Port Stackable switch)
 
* Use dual memory channels rather than single memory channel for better graphics performance.
 
 
|}
 
|}
 
<br>
 
<br>
===Why Certified PCs?===
 
 
Please watch this video to know why certified PCs are important for installing Userful&trade; software appliance.<br>
 
<br>
 
{{#evt:
 
service=youtube
 
|id=https://www.youtube.com/watch?v=mEUu4gMQr68
 
|dimensions=560x315
 
|alignment=left
 
|urlargs=rel=0
 
}}
 
 
<br clear="all">
 
 
==Scaling Guide==
 
Scaling guide provides the maximum video wall size and maximum recommended stand-alone displays supported with Entry Level and Mid Range Appliances.
 
 
===Entry Level Appliance===
 
Entry Level appliance is recommended for small deployments (e.g., playing signage content over 3x3 video wall setup).
 
 
The table below provides the maximum video wall size '''or''' recommended stand-alone displays (not exceeding 9 displays) you can expect from a single Entry Level Appliance.
 
 
==== Interactive Sessions====
 
Userful recommends Mid Range or High End Appliance for all interactive sessions.
 
 
====Video (Non-Interactive) Sessions====
 
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
 
|-
 
|'''Source Content'''
 
|''' Video Wall Size'''
 
|'''Stand-Alone Displays'''
 
|-
 
| 1080p ||3x3 || 4
 
|-
 
| 4k ||3x3 ||2
 
|}
 
 
* One external 1080p source can be captured through Blackmagic DeckLink Capture card (i.e., DeckLink Mini Recorder).
 
* All the 9 displays can be a part of mirror group.
 
 
 
===Mid Range Appliance===
 
Mid Range Appliance is recommended for medium size deployments where a user needs to go beyond 9 stand alone displays up to a maximum of 40 displays, or beyond 3X3 video wall setup.
 
 
The table below provides the maximum video wall size or recommended stand-alone displays that you can expect from a single Mid Range Appliance.
 
 
====Interactive Sessions====
 
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
 
|rowspan="2" | '''Use Case''' || colspan="6" | '''Maximum Recommended Stand-Alone Displays'''
 
|-
 
| '''Cloud Desktop'''
 
| '''Web Browser'''
 
| '''Content Management<br> System'''
 
| '''Virtual Machines (VDI)'''
 
|-
 
| align="left"  rowspan="2" | '''Low Usage '''
 
:* Single application per Display
 
:* Low-bandwidth web usage
 
|-
 
| 40||40|| 5 ||13
 
|-
 
|align="left" rowspan="2"  | '''High Usage '''
 
:* Several applications per Display
 
:* High-bandwidth web usage<br> (YouTube videos)
 
 
|-
 
| 15||6||3 ||7
 
|}
 
<br>
 
 
====Video (Non-Interactive) Sessions====
 
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
 
| rowspan="2" | '''Source Content''' || colspan="6" | '''Maximum Number of Stand-Alone Displays'''
 
|-
 
| '''Signage Player'''
 
| '''Network Streamer'''
 
| '''HDMI Capture'''
 
| '''Multi-Window and Picture-In-Picture'''
 
 
|-
 
| 1080p
 
| 14
 
| 30<br> <small>(720p source)</small>
 
| 5
 
| valign="center" rowspan=3 | Please test your use case before using it in a production system.
 
|-
 
| 4k
 
| 4
 
| N/A
 
| 1
 
|-
 
| 6k
 
|1
 
|N/A
 
|N/A
 
|-
 
| 8k ||colspan="5" |Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for details.
 
|}
 
 
<br>
 
 
====Video Wall Configuration====
 
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
 
|-
 
| '''Content Resolution / Sources'''
 
|''' Video Wall Size '''<br> (example configurations - upto max. of 60 displays)
 
| '''Maximum Number of Sources''' <br>
 
|-
 
| 1080p ||2x2||8
 
|-
 
| 4k ||2x2||3
 
|-
 
| 6k  ||3x3|| 1
 
|-
 
| 8k ||  colspan="2" |Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for details.
 
|-
 
| Non Standard Video Resolution <br> <small> (e.g., 32000 x 720) </small> ||1x40, 2x20 ||1
 
|-
 
|-
 
|Content Management Systems (CMS) ||3x3 || 4
 
|-
 
|Network Streamer (720p) || 2x2 || 10
 
|-
 
|Web Browsers ||2x2 || 6
 
|-
 
|Virtual Machines (VDI) || 2x2 ||7
 
|}
 
 
Large size video walls are also supported (e.g., 5x5, 6x6 etc.) depending on the type of source(s) configured for video walls.
 
 
 
{| {{Notes}}
 
|
 
'''Please Note:'''
 
* The scaling guide assumes displays are not part of the [[Docs/Mapping#Mirror Group Configuration |mirror group]]. These numbers might '''increase''' if the content is mirrored across displays. Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 
* Userful '''strongly''' recommends to use High End Appliance along with Nvidia [http://www.geforce.com/hardware/10series/geforce-gtx-1080 GeForce GTX 1080] or higher Supported [[Docs/Nvidia_Offload_Support#Supported_Cards |Offload cards]] when you are connecting more than 40 displays from a single Userful host.
 
* Userful '''strongly''' recommends thoroughly testing a given system and network configuration with anticipated usage scenarios before deployment.
 
|}
 
 
 
===High End Appliance===
 
High End appliance is recommended for large deployments (i.e., more than 40 displays). Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 
 
  
 
==Related Links==
 
==Related Links==
 +
* [[Docs/Setup_Guide| Setup Guide]]
 
* [[Docs/Legacy_Hardware/Certified_PCs| Legacy Certified PCs]]
 
* [[Docs/Legacy_Hardware/Certified_PCs| Legacy Certified PCs]]
 
* [[Docs/Nvidia Offload Support | Nvidia Support]]
 
* [[Docs/Nvidia Offload Support | Nvidia Support]]
* [[Docs/Supported Zero Client_Devices|Supported Zero Client Devices]]<br>
+
* [[Docs/Network_Zero_Clients#Compatible_Devices|Supported Zero Client Devices]]
 
* [[Docs/Supported Capture Cards | Supported Capture Cards]]
 
* [[Docs/Supported Capture Cards | Supported Capture Cards]]
* [[Docs/FAQs/Hardware_Compatibility |Frequently Asked Questions]]
+
* [[Docs/FAQs| Frequently Asked Questions]]
 
* [https://www.userful.com/videowall Video Wall Solutions Page]
 
* [https://www.userful.com/videowall Video Wall Solutions Page]
 +
* [https://www.userful.com/video-wall-price Userful's pricing page]
  
 +
[[Category:Docs]]
 
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Latest revision as of 17:29, 12 February 2021