Difference between revisions of "Docs/System Hardware Guide"

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[[Category:Docs]]
 
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<br>
 
== Introduction ==
 
Userful&trade; software appliance enables customers to group multiple displays to form a single large display, hence enabling a single Userful host to support one or more larger video wall displays. The software appliance is designed to utilize both the CPU and the GPU to maximize performance. <br>
 
<br>
 
{| {{Notes}}
 
|
 
'''Please Note:'''
 
Any commercial deployments of Userful&trade; requires use of a certified PC. Deployments using only certified hardware can be supported by Userful.
 
 
 
For resellers selling Userful&trade; software appliance at a high volume, Userful is able to work with you to certify a PC of your choice. Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 
|}  
 
<br>
 
This document outlines the PCs certified with Userful™ software appliance and the scaling matrix.
 
  
==Certified PCs==
 
 
{| align="left" class="wikitable" style="margin: 1em auto 1em auto;" border="1" width=85%
 
| style="width:300px; text-align:center;"|<big>'''Model'''</big>
 
| style="width:700px; text-align:left;"|<big>'''&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Specifications'''</big>
 
|-
 
|align="center" |'''Entry Level Appliance''' <br>HP ProDesk 400 G3 MT <br>Lenovo IdeaCentre 300 Tower <br>Lenovo ThinkCentre M700/M710 SFF||
 
* Processor: Intel® Core™ i3-6100 or i3-7100 with Integrated Intel® HD Graphics 530 or 630
 
* Memory: 8 GB (2x4GB)
 
* Storage: 500GB HDD
 
* Network Interface: Integrated network interface
 
<!--
 
|-
 
|align="center" |''' Mid Range Appliance''' <br> HP EliteDesk 800 G2 Series <br> Lenovo ThinkStation P310 Tower||
 
* Processor: Intel® Core™ i7-6700 with Integrated Intel® HD Graphics 530
 
* Memory: 32 GB (supports up to 64 GB)
 
* Discrete GPU: NVIDIA GeForce GTX 1050 Ti
 
* Storage: 120 GB SSD (up to 500 GB SATA) ''' or''' 180 GB SSD
 
* Network Interface: Intel® I219LM Gigabit Network Connection LOM (optional [https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card)
 
-->
 
|-
 
|align="center" |'''Mid Range Appliance ''' <br> HP EliteDesk 800 G3 Series||
 
* Processor: Intel® Core™ i7-7700 with Integrated Intel® HD Graphics 630
 
* Memory: 32 GB (supports up to 64 GB)
 
* Discrete GPU: NVIDIA GeForce GTX 1050 Ti
 
* Storage: 256 GB SSD
 
* Network Interface: Intel® I219LM Gigabit Network Connection LOM (optional [https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card)
 
|-
 
|align="center" | '''High End Appliance'''<br> PC Available from Userful ||
 
* Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 
|}
 
 
<br>
 
<br>
 
+
{|{{Notes}}
 
 
<!--
 
== Hardware Scaling Guide==
 
 
 
{|class="recommended" border="1"  cellpadding="15" cellspacing="0"  style="color:#000;" align="center"; width="100%";
 
 
|--
 
 
! scope="col"  style="background:#f0f0f0;" | No. of Displays
 
!scope="col"  style="background:#f0f0f0;"| 6 Displays
 
!scope="col"  style="background:#f0f0f0;" | 9 Displays
 
! scope="col"  style="background:#f0f0f0;" | 12 Displays
 
! scope="col"  style="background:#f0f0f0;" | 25 Displays
 
! scope="col"  style="background:#f0f0f0;" | 40 Displays
 
! scope="col"  style="background:#f0f0f0;" | 100 Displays
 
|-
 
| align="center" |'''CPU & GPU'''
 
|  Intel® Core i7 with <br>Intel® HD Graphics 4000 (or higher) || Intel® Core i7 with <br> Intel® HD Graphics 4000 (or higher) || Intel® Core i7 with <br>Intel® HD Graphics 4000 (or higher) ||Intel® Core i7 with<br>Intel® HD Graphics 4000 (or higher) ||Intel® Core i7 with <br> Intel® HD Graphics 4000 (or higher)||  rowspan="4" align="center" |Please contact your Userful representative.
 
|-
 
| align="center" | '''Memory'''
 
| align="center" |8GB || align="center" | 16GB||align="center" |16GB || align="center" |24GB|| align="center" |32GB
 
|-
 
| align="center" |'''Network'''<br>'''Requirements'''
 
| Onboard Intel® Gigabit Ethernet Adapter ||Onboard Intel® Gigabit Ethernet Adapter  ||10Gig Network Card with 10Gig uplink switch and<br> Cat6a cable between Userful host and switch ||10Gig Network Card with 10Gig uplink switch and<br> Cat6a cable between Userful host and switch||10Gig Network Card with 10Gig uplink switch and<br> Cat6a cable between Userful host and switch
 
|-
 
| align="center" |'''Offload Card'''
 
| colspan="2"  align="center" |Not Required ||align="center" | Nvidia GTX 950||align="center" |Nvidia GTX 960 || align="center" |Nvidia GTX 980
 
|}
 
<br><br><br>
 
 
 
{|class="recommended" border="1"  cellpadding="15" cellspacing="0"  style="color:#000;" align="center"; width="100%";
 
|--
 
! scope="col"  style="background:#f0f0f0;" | Use case
 
!scope="col"  style="background:#f0f0f0;"| 6 Displays
 
!scope="col"  style="background:#f0f0f0;" | 9 Displays
 
! scope="col"  style="background:#f0f0f0;" | 12 Displays
 
! scope="col"  style="background:#f0f0f0;" | 25 Displays
 
! scope="col"  style="background:#f0f0f0;" | 40 Displays
 
 
 
! scope="col"  style="background:#f0f0f0;" | 100 Displays
 
|-
 
| align="center" | '''Signage Player''' ||* CPU: Intel® Core i7<br> * GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 8GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)  <br>* RAM: 16GB <br>* NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit  Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 16GB <br>* Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;950 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 24GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;960 <br>* NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 32GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;980<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch || align="center" rowspan="4"| Please contact your Userful representative.
 
|-
 
|align="center" | '''Interactive Sessions''' || * CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 8GB <br>* NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 16GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 16GB <br>* Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;950 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 24GB<br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;960 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 32GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;980<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch
 
|-
 
|align="center" | '''Virtual Machines'''<br>'''(VDI)''' ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 8GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 16GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter || colspan="3" align="center" | Please contact your Userful representative.
 
|-
 
|align="center" | '''Mirroring''' ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 8GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 16GB <br>  * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 16GB<br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;950 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 24GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;960<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 32GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;980<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch
 
|}
 
-->
 
 
 
{| {{Notes}}
 
 
|
 
|
'''Following advisements must be kept in mind before buying the intended hardware:'''
+
'''Note:''' This page has been moved to our new Support Portal - [https://docs.userful.com/hardware-setup/userful-on-prem-setup/userful-servers find it here!]<br>
* Intel® Core i7 processor used should be a '''Desktop''' class full TDP processor with an integrated GPU.
 
* Ideally an '''unmanaged''' Gigabit switch should be used for network configuration. If you are going to use a managed switch, it should be configured only to perform the basic switching functionality.
 
* If you are planning to install '''additional cards''' for your capture needs, use either a '''mid-tower''' or '''full-tower''' form factor system.
 
* If you are planning to implement a 10Gig network, use a 10Gig NIC ([https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card) and a 10Gig uplink switch (NETGEAR ProSAFE 52-Port Stackable switch)
 
* Use dual memory channels rather than single memory channel for better graphics performance.
 
 
|}
 
|}
 
<br>
 
<br>
===Why Certified PCs?===
 
 
Please watch this video to know why certified PCs are important for installing Userful&trade; software appliance.<br>
 
<br>
 
{{#evt:
 
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|id=https://www.youtube.com/watch?v=mEUu4gMQr68
 
|dimensions=560x315
 
|alignment=left
 
}}
 
 
<br clear="all">
 
 
==Scaling Guide==
 
Scaling guide provides the maximum video wall size and maximum recommended stand-alone displays supported with Entry Level and Mid Range Appliances.
 
 
===Entry Level Appliance===
 
Entry Level appliance is recommended for small deployments (e.g., playing signage content over 3x3 video wall setup). Userful strongly recommends Mid Range or High End Appliance if the user needs to go beyond 3X3 video wall setup.<br>
 
 
The table below provides the maximum video wall size '''OR''' recommended stand-alone displays you can expect from a single Userful host (not exceeding 9 displays).
 
 
==== Intercative Sessions====
 
Userful recommends Mid Range or High End Appliance for all interactive sessions.
 
 
====Video (Non-Interactive) Sessions====
 
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
 
|-
 
|'''Source Content'''
 
|''' Video Wall Size'''
 
|'''Stand-Alone Displays'''
 
|-
 
| 1080p ||3x3 || 4
 
|-
 
| 4k ||3x3 ||2
 
|}
 
 
* One external 1080p source can be captured through Blackmagic DeckLink Capture card (i.e., DeckLink Mini Recorder).
 
* All the 9 displays can be a part of mirror group.
 
 
 
===Mid Range Appliance===
 
The table below provides the maximum number of stand-alone displays, maximum number of sources and example configurations of video wall size that you can expect from a single Userful host.
 
 
====Interactive Sessions====
 
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
 
|rowspan="2" | '''Use Case''' || colspan="6" | '''Maximum Recommended Stand-Alone Displays'''
 
|-
 
| '''Cloud Desktop'''
 
| '''Web Browser'''
 
| '''Content Management<br> System'''
 
| '''Virtual Machines (VDI)'''
 
|-
 
| align="left"  rowspan="2" | '''Low Usage '''
 
:* Single application per Display
 
:* Low-bandwidth web usage
 
|-
 
| 40||40|| 5 ||15
 
|-
 
|align="left" rowspan="2"  | '''High Usage '''
 
:* Several applications per Display
 
:* High-bandwidth web usage<br> (YouTube videos)
 
 
|-
 
| 15||6||3 ||7
 
|}
 
<br>
 
 
====Video (Non-Interactive) Sessions====
 
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
 
| rowspan="2" | '''Source Content''' || colspan="6" | '''Maximum Number of Stand-Alone Displays'''
 
|-
 
!  Signage Player
 
! Network Streamer
 
! HDMI Capture
 
 
|-
 
| 1080p || 14||30<br> <small>(720p source)</small> ||5
 
|-
 
| 4k || 4|| N/A||1
 
|-
 
| 6k ||1 ||N/A ||N/A
 
|-
 
| 8k ||colspan="3" |Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for details.
 
|}
 
<br>
 
 
====Video Wall Configuration====
 
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
 
|-
 
| '''Content Resolution / Sources'''
 
|''' Video Wall Size '''<br> (example configurations - upto max. of 60 displays)
 
| '''Maximum Number of Sources''' <br>
 
|-
 
| 1080p ||2x2||8
 
|-
 
| 4k ||2x2||3
 
|-
 
| 6k  ||3x3|| 1
 
|-
 
| 8k ||  colspan="2" |Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for details.
 
|-
 
| Non Standard Video Resolution <br> <small> (e.g., 32000 x 720) </small> ||1x40, 2x20 ||1
 
|-
 
|-
 
|Content Management Systems (CMS) ||3x3 || 4
 
|-
 
|Network Streamer (720p) || 2x2 || 10
 
|-
 
|Web Browsers ||2x2 || 6
 
|-
 
|Virtual Machines (VDI) || 2x2 ||7
 
|}
 
 
Large size video walls are also supported (e.g., 5x5, 6x6 etc.) depending on the type of source(s) configured for video walls.
 
 
 
{| {{Notes}}
 
|
 
'''Please Note:'''
 
* The scaling guide assumes displays are not part of the [[Docs/Mapping#Mirror Group Configuration |mirror group]]. These numbers might '''increase''' if the content is mirrored across displays. Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 
* Userful '''strongly''' recommends to use High End Appliance along with Nvidia [http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-980 GeForce GTX 980] or higher Supported [[Docs/Nvidia_Offload_Support#Supported_Cards |Offload cards]] when you are connecting more than 40 displays from a single Userful host.
 
* Userful '''strongly''' recommends thoroughly testing a given system and network configuration with anticipated usage scenarios before deployment.
 
|}
 
 
 
===High End Appliance===
 
High End appliance is recommended for large deployments (i.e., more than 40 displays). Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 
 
  
 
==Related Links==
 
==Related Links==
 +
* [[Docs/Setup_Guide| Setup Guide]]
 +
* [[Docs/Legacy_Hardware/Certified_PCs| Legacy Certified PCs]]
 
* [[Docs/Nvidia Offload Support | Nvidia Support]]
 
* [[Docs/Nvidia Offload Support | Nvidia Support]]
* [[Docs/Supported Zero Client_Devices|Supported Zero Client Devices]]<br>
+
* [[Docs/Network_Zero_Clients#Compatible_Devices|Supported Zero Client Devices]]
 
* [[Docs/Supported Capture Cards | Supported Capture Cards]]
 
* [[Docs/Supported Capture Cards | Supported Capture Cards]]
* [[Docs/FAQs/Hardware_Compatibility |Frequently Asked Questions]]
+
* [[Docs/FAQs| Frequently Asked Questions]]
 +
* [https://www.userful.com/videowall Video Wall Solutions Page]
 +
* [https://www.userful.com/video-wall-price Userful's pricing page]
  
 +
[[Category:Docs]]
 
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Latest revision as of 17:29, 12 February 2021