Downloading and Installing the Userful™ Software

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Copyright © 2016 Userful Corporation. All rights reserved.
(Updated 2016.12.23)

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This document provides instructions for installing the Userful™ software appliance. It presents an overview of the software installation and setup stages.

The following is a typical sequence of tasks when installing the Userful™ software appliance:

  • Choose the preferred installation process language
  • Customize System settings in installation summary
  • Accept License Agreement and User account setup


Download the Userful™ software appliance from the website and get started. It can take between 10 minutes and 4 hours to complete the download process depending on the speed of your internet connection. After downloading the ISO, burn it onto a DVD or create a bootable flash drive.


To install, simply configure the system to boot from the optical drive, insert the DVD, and reboot the system. However, if you are using a bootable USB flash drive for installation, configure the system to boot from the USB, plug in the USB flash drive, and reboot the system.

Installation Language.png

Before installation begins, a customized installer will guide you through the installation process. This includes setting the date and time, selecting the system partition, language support and keyboard layout.

  1. From the first install screen, choose Installation Process Language that will assist you through the Installation process and click “Continue”.

  2. Installation Summary.png
  3. The next prompt provides Installation Summary. "Installation Process" provides options for customizing system settings. This includes setting Date & Time, Language Support, Keyboard Layout, etc.

    • Click on the Date & Time option and select the Userul host's timezone and approximate location
    • Next choose the default language you wish to use for the system by clicking the Language Support
    • Similarly select the keyboard layout under Keyboard (e.g. English US - see image to the right)
    • Next, specify the hard drive partition. Click Installation Destination, select the type of partitioning:
    • "Automatically Configure Partitioning" (where the entire hard drive will be formatted and you will lose all the data on that hard drive), or
    • "I can configure partitioning" (manually specify the volume to be formatted and create your own layout)
    • Click Begin Installation

Installation will begin immediately. Once done you will see the success message and, if you are installing from DVD, the DVD will eject. Remove the flash drive if you are installing from it and reboot the system.

Initial Setup

Initial Setup Screen

Once the installation is complete, each connected display will be presented with the Userful's "Initial Setup" splash screen. Click on the "Initial Setup" button available at the bottom-right corner of the screen to configure system-level settings including license agreement, creating user account (admin), assigning hostname, and configuring the network settings.

  • Network settings must be configured to access the local area network (LAN) or the Internet. It is highly recommended that a static IP address compatible with your network be set at this point.
  • Type name in the "Hostname" field
  • Accept the Userful EULA agreement and click Get started button to launch the "Welcome Screen".

Note: The hostname you create should contain only alpha-numeric characters and hyphens (-). Other characters -- including a period/dot (.) -- are not supported. For example, test-computer is a valid hostname, but is not. Similarly, do not give "localhost" or "admin" as hostname. These are reserved keywords.

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