Userful™ 9.10: Release Notes

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Copyright © 2018 Userful Corporation. All rights reserved.
(Updated 2018.07.30)

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Userful™ is a converged software appliance (operating system and application software bundled together for easy deployment and maintenance) for AV & IT professionals that lets you centrally control large numbers of displays, content sources, and desktops from your web browser. Userful's appliance enables an ordinary PC to do extraordinary things, like driving a whole building of desktops, digital signage, touch screens, virtual machines and video walls all from a single Userful server over a standard Ethernet network. From high-performance video walls, to virtual desktops, to Power-over-Ethernet touch screens -- it's never been easier.

What's New in v9.10

Userful™ v9.10 comes with exciting new features and improvements, including:

Control Center Modifications

  • Removed the Storage tab and reorganized its contents under Settings > Storage Management
  • Updated Standard license tier to allow an unlimited number of 2x2 and 3x3 video walls
  • Added an ability to create a maximum of 500 sources via Control Center

Control Center (UI) Improvements

  • Added UI option to Restart Displays under Support > Troubleshoot
  • Added UI option to upload the signage content while creating Signage Player source
  • Added UI option to show system diagnostics on the Initial Setup screen
  • Added system diagnostic to notify users if Userful TURN Server is not accessible
  • Added system diagnostic to notify users if the Secure boot is enabled
  • Added UI option to hide system diagnostic message(s) inside System Diagnostics dialog window
  • Updated UI for Video Wall Zone Settings dialog window to improve its usability
  • Updated the UI of display icons

Video Wall Enhancements

  • Optimized and stabilized Preset Switcher functionality

Userful Cloud Enhancements and Improvements

  • Added a feature to Backup and Restore server settings
  • Added UI option to track an organization's usage report
  • Added UI option to log usernames to Usage Reports
  • Enhanced various features to improve its usability

Core Enhancements

  • Updated base OS to CentOS 7.5
  • Updated Rise Vision Player plugin
  • Updated Google Chrome to latest stable version 67
  • Upgraded GStreamer package to version number 1.12
  • Updated kernel version to 3.10
  • Updated LibreOffice to version 6.0
  • Removed YUAN driver
  • Performance improvements to Userful's video wall engine
  • General stability improvements

Miscellaneous new features, GUI improvements, and bug fixes. For a comprehensive list see the changelog.

Key Features

  • Stable, versatile Linux-base operating system (CentOS 7.5)
  • Unified browser-accessible Control Center
  • Session Launcher
  • Media playback
  • Ability to preset video wall zones
  • GPU-Assisted Decoding of video playback and interactive content
  • GPU-Assisted Acceleration for 3D rendering – vastly improved performance for dynamic content (HTML5, WebGL, and Flash)
  • Intuitive browser-based Layout Manager with the bezel correction ability
  • Integrated color calibration for color correcting video wall displays
  • Support for Artistic Video Wall layouts that can be configured using a free layout of display position and rotation (including an intuitive browser-based drag and drop GUI for positioning and any degree rotating displays)
  • Support for wide range of interactive video walls including Cloud desktop, Linux desktop, and touch screen Kiosks
  • Integrated various Content Management System (CMS) to create and schedule the signage content (Dynamic HTML5 pages, presentations, tickers, widgets (i.e. Twitter, Facebook, and RSS feeds)
  • Support for Streaming Protocols (RTP/RTSP) to broadcast security camera or conference feeds, or for delivering content over IP network on a video wall
  • Support for a variety of Blackmagic DeckLink capture cards
  • Support for a broad range of PC hardware and touch screens

License Agreement

This product includes commercial software that is licensed, not sold and is governed by an End User License Agreement (EULA). By installing, copying or using this software you acknowledge that you have read and understood this Agreement, and agree to be bound by this EULA's terms and conditions. The EULA terms can be viewed online or from the file included in your download.

Trial Version

Userful™ will operate as a trial version until you purchase an appropriate license for your system. You may purchase the license from your Userful representative or from – see the Licensing Guide for details.

Limitations of Trial Version: The Userful™ trial software is fully functional, but will display a brief license reminder on all attached displays every 10 minutes or so. Customers who are considering buying the software and are presently evaluating it can do so in the trial mode. Such customers will receive limited technical support lasting up to 30 days after which an appropriate license should be purchased. For more details, check our Licensing Guide.


Userful™ 9.10 main video wall applications are:

Language Support

All features of Userful™ 9.10 are translated in following languages:

  • Arabic (ar)
  • English (en)
  • Brazilian Portuguese (pt_BR)
  • French (fr)
  • German (de)
  • Italian (it)
  • Japanese (ja)
  • Korean (ko)
  • Nepali (ne)
  • Persian (fa)
  • Romanian (ro)
  • Russian (ru)
  • Spanish (es)
  • Simplified Chinese (zh_CN)
  • Traditional Chinese (zh_TW)
  • Turkish (tr)
  • Thai (th_TH)
  • Ukrainian (uk_UA)

The language selected must be specifically "Brazilian Portuguese"; if simply "Portuguese" is selected as a system or session language, then all Userful user interface strings will be in English.