Userful™ 10: Release Notes

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Copyright © 2019 Userful Corporation. All rights reserved.
(Updated 2019.01.16)

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Userful™ is a converged software appliance (operating system and application software bundled together for easy deployment and maintenance) for AV & IT professionals that lets you centrally control large numbers of displays, content sources, and desktops from your web browser. Userful's appliance enables an ordinary PC to do extraordinary things, like driving a whole building of desktops, digital signage, touch screens, virtual machines and video walls all from a single Userful host over a standard Ethernet network. From high-performance video walls, to virtual desktops, to Power-over-Ethernet touch screens -- it's never been easier.

What's New in v10

Userful™ 10 comes with exciting new features and improvements, including:

New Hardware Support

  • Added support for 8th Generation Intel® "Coffee Lake" processors
  • Added support for Nvidia 20 series offload cards (e.g., RTX-2080)

New Licensing Tiers

  • Introduced "Enterprise" software license including all the high-end features like Preset Switcher, Interactive Viewer, Picture-In-Picture and Multi-Window source etc.
  • Renamed the existing license tier Professional to “Professional+” thereby increasing the video wall zone limit to 6

Screen Capture

New Source

  • Added Persistent Session source to keep the interactive sessions (e.g. Web Browser, Linux Desktop etc.) alive even after making the changes to a session

Video Wall Enhancements

  • Added support for 8k@60fps output for smoother video playback
  • Streamlined Video Wall Calibration UI
  • Improved performance of Multi-Window and Picture-In-Picture source
  • Improved feature under Video Wall Zone Settings to render content more clearly with the "Optimize for Text" option

Control Center (UI) Improvements

  • Updated the UI for smaller screen devices

Userful Cloud Enhancements

  • Added two new event types: Stop and Play Video Wall Zone
  • Added permissions control to allow remote partner access to the servers
  • Added UI option to open Control Center in an integrated view
  • Streamlined Userful Cloud interface

Core Enhancements

  • Updated base OS to CentOS 7.6
  • Improved the Failover process to enhance its usability
  • Updated SMSC driver to version number 2.11.15
  • Updated nhci driver to version
  • Updated Nvidia drivers to 410.73
  • Updated GStreamer version to 1.14.1
  • Updated master pdf editor to version 5.1.68
  • Updated Google Chrome to version 71
  • Updated Firefox to version 60.3.0
  • Performance improvements to Userful's video wall engine
  • General stability improvements

Miscellaneous new features, GUI improvements, and bug fixes. For a comprehensive list see the changelog.

Key Features

  • Stable, versatile Linux-base operating system
  • Unified browser-accessible Control Center
  • Session Launcher
  • Media playback
  • Ability to preset video wall zones
  • GPU-Assisted Decoding of video playback and interactive content
  • GPU-Assisted Acceleration for 3D rendering – vastly improved performance for dynamic content (HTML5, WebGL, and Flash)
  • Intuitive browser-based Layout Manager with the bezel correction ability
  • Integrated color calibration for color correcting video wall displays
  • Support for Artistic Video Wall layouts that can be configured using a free layout of display position and rotation (including an intuitive browser-based drag and drop GUI for positioning and any degree rotating displays)
  • Support for wide range of interactive video walls including Cloud desktop, Linux desktop, and touch screen Kiosks
  • Integrated various Content Management System (CMS) to create and schedule the signage content (Dynamic HTML5 pages, presentations, tickers, widgets (i.e. Twitter, Facebook, and RSS feeds)
  • Support for Streaming Protocols (RTP/RTSP) to broadcast security camera or conference feeds, or for delivering content over IP network on the video wall
  • Support for a variety of Blackmagic DeckLink capture cards
  • Support for a broad range of PC hardware and touch screens

License Agreement

This product includes commercial software that is licensed, not sold, and is governed by an End User License Agreement (EULA). By installing, copying or using this software you acknowledge that you have read and understand this Agreement, and agree to be bound by this EULA's terms and conditions. The EULA terms can be viewed online or from the file included in your download.

Trial Version

Userful™ will operate as a trial version until you purchase an appropriate license for your system. You may purchase the license from your Userful representative or from – see the Licensing Guide for details.

Limitations of Trial Version: The Userful™ trial software is fully functional, but will display a brief license reminder on all attached displays every 10 minutes or so. Customers who are considering buying the software and are presently evaluating it can do so in the trial mode. Such customers will receive limited technical support lasting up to 30 days after which an appropriate license should be purchased. For more details, check our Licensing Guide.


Userful™ 10 main video wall applications are:

Language Support

All features of Userful™ 10 are translated in following languages:

  • Arabic (ar)
  • English (en)
  • Brazilian Portuguese (pt_BR)
  • French (fr)
  • German (de)
  • Italian (it)
  • Japanese (ja)
  • Korean (ko)
  • Nepali (ne)
  • Persian (fa)
  • Romanian (ro)
  • Russian (ru)
  • Spanish (es)
  • Simplified Chinese (zh_CN)
  • Traditional Chinese (zh_TW)
  • Turkish (tr)
  • Thai (th_TH)
  • Ukrainian (uk_UA)

The language selected must be specifically "Brazilian Portuguese"; if simply "Portuguese" is selected as a system or session language, then all Userful user interface strings will be in English.