FAQs/Userful Multiplier/Installation
From Userful Support
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Userful Multiplier™ Installation & Configuration FAQs
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Copyright © 2008-2010 Userful Corporation. All rights reserved.
(Updated 2010.2.10)
Questions Answered
Audience: System Administrators / Technical Support
- How do I install and configure Userful Multiplier?
- How do I get a license?
- How can I uninstall it?
If you can't find what you're looking for here, please see our other Userful Multiplier FAQs.
Contents |
Getting It
Q: How do I get Userful Multiplier?
There are different ways to get Userful Multiplier:
- Download it from Userful.com
- Try Multiplier without installing the software with our Userful Live CD download.
Q: Is downloading the only way to get Userful Multiplier?
No. If you prefer not to download Userful Multiplier software, a trial version on DVD is available from Userful's online store. (NOTE: This DVD also contains Userful Desktop™, our powerful managed desktop solution. You do not need to install Userful Desktop to use Userful Multiplier).
On the DVD, the ZIP files for RPM and DEB formatted Multiplier install packages are in the Userful-Multiplier directory.
Installing It
Q: I have downloaded Userful Multiplier. Now what?
Please refer to the Userful Multiplier Readme to get the basic information about installing Userful Multiplier. Or, just read on...
Q: How do I install Userful Multiplier?
If your Linux computer came from a Userful Partner, Userful Multiplier may already be installed. Please check the documentation that came with your computer.
If your Linux system does not already have Userful Multiplier installed, we have some simple instructions on how to install it on supported Linux distributions. It's quite easy, and we're always looking for ways to make it even easier for you.
Q: How can I uninstall Userful Multiplier?
If you need to uninstall Userful Multiplier, please follow the User Guide's uninstall procedure.
Configuring It
Q: How do I configure Userful Multiplier?
After installation, you will be prompted to reboot the computer. When it restarts, Userful Multiplier will have you follow a series of steps for basic configuration of your multistation system. Simply follow the straightforward onscreen instructions to get started with Userful Multiplier.
There is also a Control Panel which you can use to configure other aspects of Userful Multiplier.
Q: Where can I find the Userful Control Panel?
If your version of Userful Multiplier is more recent than v.325 , the Control Panel is located in the System > Administration menu of most Linux distros.
With v.325 and earlier versions, different Linux distributions install the Control Panel in different locations. For example, on most Linux distributions, you will find it in Applications > System Tools, whereas on OpenSUSE you can look under Start Menu > Additional Applications. For more details, please see our Control Panel documentation.
Licensing It
Q: Does Userful Multiplier require a license?
Yes. Userful Multiplier will operate as a trial version until you purchase an appropriate license for your Userful system. For more information on how to activate and license Userful Multiplier, check out our Licensing documentation.
Q: Why do I get a black screen with a "trial" message?
This message informs you that Userful Multiplier only has a trial license. It is requesting that you obtain a full license through your Userful Partner/Reseller.
Userful Multiplier is fully functional in trial mode. The key difference is that this message is displayed every once in a while.
Q: How do I obtain my free 2-user license?
Userful's free 2-user version is a simple way to transform your dual-monitor Linux PC into a dual-station PC -- and experience the power of Userful Multiplier.
For detailed instructions on how to download and license your free 2-user version of Multiplier, please refer to our Free 2-User Manual.
Q: What if I want to add more stations?
There are two main considerations if you wish to add more stations to your computer:
- Hardware -- is your hardware capable of supporting more stations?
- Software -- you will have to obtain a modified license that supports the additional stations.
