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Copyright © 2008-2010 Userful Corporation. All rights reserved.
(Updated 2010.6.03)

Frequently Asked Questions

Contents 1 General FAQs 2 Information and Troubleshooting 2.1 Userful Desktop™ (Formerly DiscoverStation) 2.2 Userful Multiplier™ 2.3 Userful Manager™ 2.4 Remote Monitoring and Control™ (Formerly DiscoverAssist™) 2.5 Prepaid Cards 3 Third-party Applications

General FAQs

• Glossary

Information and Troubleshooting

Userful Desktop™ (Formerly DiscoverStation)

• Userful Desktop Features
• Helping beginners
• Solving printing problems
• Better Web browsing
• Understanding and solving filtering/proxy issues
• Userful Desktop Welcome Screen & Session Profile design
• Supporting multiple languages
• Solving device issues
• Solving networking & system-level mysteries
• Installing with SATA Optical Drives
• Understanding Userful Desktop Updates

Userful Multiplier™

• Getting Started with Multiplier
• Features & Limitations of Userful Multiplier
• Installing, Licensing & Configuring Multiplier
• Userful Multiplier: General Troubleshooting
• Getting Support for Multiplier
• Installing With SATA Optical Drives

Userful Manager™

• Userful Manager FAQs

Remote Monitoring and Control™ (Formerly DiscoverAssist™)

• Remote Monitoring and Control FAQs (formerly DiscoverAssist)

Prepaid Cards

• Pre-Paid Cards: FAQs for Libraries and Administrators
• Pre-Paid Cards: FAQs for End Users

Third-party Applications

• OpenOffice FAQs