Difference between revisions of "Docs/System Hardware Guide"

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{{DISPLAYTITLE:System Hardware Guide}}
 
{{DISPLAYTITLE:System Hardware Guide}}
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{{CopyrightNotice|{{CURRENTYEAR}}}}
 
[[Category:Docs]]
 
[[Category:Docs]]
 
<br><br>
 
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<br>
 
<br>
 
== Introduction ==
 
== Introduction ==
Userful&trade; software appliance enables customers to group multiple displays to form a single large display, hence enabling a single Userful host to support one or more larger video wall displays. The software appliance is designed to utilize both the CPU and the GPU to maximize performance. <br>
+
Userful&trade; software enables customers to group multiple displays to form a single large display, hence enabling a single Userful server to support one or more larger video wall displays. The Userful software is designed to utilize both the CPU and the GPU to maximize performance. <br>
 
<br>
 
<br>
This document outlines the PCs certified with Userful&trade; software appliance and the scaling matrix.
+
{| {{Notes}}
 +
|
 +
'''Please Note:'''
 +
Any commercial deployments of Userful&trade; requires use of a certified PC. Deployments using only certified hardware can be supported by Userful.
 +
 
 +
For resellers selling Userful&trade; software at a high volume, Userful is able to work with you to certify a PC of your choice. Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 +
|}
 
<br>
 
<br>
 +
This document outlines the PCs certified with Userful™ software appliance and the scaling matrix.
  
 
==Certified PCs==
 
==Certified PCs==
<br>
+
 
{| class="wikitable" style="margin: 1em auto 1em auto;" border="1" width=80%
+
{| align="left" class="wikitable" style="margin: 1em auto 1em auto;" border="1" width=85%  
| align="center" style="background:#f0f0f0;"|<big>'''Model'''</big>
+
| style="width:300px; text-align:center;"|<big>'''Model'''</big>
| align="center" style="background:#f0f0f0;"|<big>'''Specifications'''</big>
+
| style="width:700px; text-align:left;"|<big>'''&nbsp;&nbsp;&nbsp;Specifications'''</big>
 
|-
 
|-
|align="center" |'''HP ProDesk 400 G3 MT''' <br> (Entry-Level Appliance) ||
+
|align="center" |'''Entry Level Appliance''' <br>Lenovo ThinkCentre M700 SFF||
* Processor: Intel® Core™ i3-6100 with Integrated Intel® HD Graphics 530  
+
* Processor: Intel® Core™ i3-6100 or i3-7100 with Integrated Intel® HD Graphics 530 or 630
 +
* Chipset: Intel B250
 
* Memory: 8 GB (2x4GB)
 
* Memory: 8 GB (2x4GB)
 
* Storage: 500GB HDD
 
* Storage: 500GB HDD
* Network Interface: Realtek Semiconductor Co. RTL8111/8168/8411 Gigabit Ethernet
+
* Network Interface: Integrated network interface
|-
+
<!--|-
|align="center" |'''Lenovo IdeaCentre 300 Tower''' <br> (Entry-Level Appliance) ||
+
|align="center" |''' Mid Range Appliance''' <br> HP EliteDesk 800 G2 Series <br> Lenovo ThinkStation P310 Tower||
* Processor: Intel® Core™ i3-6100 with Integrated Intel® HD Graphics 530
+
* Memory: 8 GB (2x4GB)
+
* Storage: 500GB HDD
+
* Network Interface: Realtek Semiconductor Co. RTL8111/8168/8411 Gigabit Ethernet
+
|-
+
|align="center" |''' HP EliteDesk 800 G2 Series''' <br> (Mid-Range Appliance) ||
+
 
* Processor: Intel® Core™ i7-6700 with Integrated Intel® HD Graphics 530
 
* Processor: Intel® Core™ i7-6700 with Integrated Intel® HD Graphics 530
 
* Memory: 32 GB (supports up to 64 GB)
 
* Memory: 32 GB (supports up to 64 GB)
* Discrete GPU: NVIDIA GeForce GTX 960
+
* Discrete GPU: NVIDIA GeForce GTX 1050 Ti
* Storage: 120 GB SSD (up to 500 GB SATA)
+
* Storage: 120 GB SSD (up to 500 GB SATA) ''' or''' 180 GB SSD
 
* Network Interface: Intel® I219LM Gigabit Network Connection LOM (optional [https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card)
 
* Network Interface: Intel® I219LM Gigabit Network Connection LOM (optional [https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card)
 +
-->
 
|-
 
|-
|align="center" |'''Lenovo ThinkStation P310 Tower''' <br> (Mid-Range Appliance) ||
+
|align="center" |'''Mid Range Appliance ''' <br> HP EliteDesk 800 G3/G4 Series <br> Lenovo ThinkStation P320 Tower||
* Processor: Intel® Core™ i7-6700 with Integrated Intel® HD Graphics 530
+
* Processor: Intel® Core™ i7-7700/8700 with Integrated Intel® HD Graphics 630
 +
* Chipset: Intel Q270/Q370 or Intel C236
 
* Memory: 32 GB (supports up to 64 GB)
 
* Memory: 32 GB (supports up to 64 GB)
* Discrete GPU: NVIDIA GeForce GTX 960 Ti or EVGA GeForce GTX 1060 SC
+
* Discrete GPU: NVIDIA GeForce GTX 1050 Ti
* Storage: 180 GB SSD  
+
* Storage: 256 GB SSD  
* Network Interface: Intel® I219LM Gigabit Network Connection (optional [https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card)
+
* Network Interface: Intel® I219LM Gigabit Network Connection LOM (optional [https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card)
 
|-
 
|-
|align="center" | '''PC Available From Userful'''<br> (High-End Appliance) ||
+
|align="center" | '''High End Appliance'''<br> PC Available from Userful ||
: Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
+
* Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 
|}
 
|}
<!--
 
== Hardware Scaling Guide==
 
  
{|class="recommended" border="1"  cellpadding="15" cellspacing="0"  style="color:#000;" align="center"; width="100%";
 
 
|--
 
 
! scope="col"  style="background:#f0f0f0;" | No. of Displays
 
!scope="col"  style="background:#f0f0f0;"| 6 Displays
 
!scope="col"  style="background:#f0f0f0;" | 9 Displays
 
! scope="col"  style="background:#f0f0f0;" | 12 Displays
 
! scope="col"  style="background:#f0f0f0;" | 25 Displays
 
! scope="col"  style="background:#f0f0f0;" | 40 Displays
 
! scope="col"  style="background:#f0f0f0;" | 100 Displays
 
|-
 
| align="center" |'''CPU & GPU'''
 
|  Intel® Core i7 with <br>Intel® HD Graphics 4000 (or higher) || Intel® Core i7 with <br> Intel® HD Graphics 4000 (or higher) || Intel® Core i7 with <br>Intel® HD Graphics 4000 (or higher) ||Intel® Core i7 with<br>Intel® HD Graphics 4000 (or higher) ||Intel® Core i7 with <br> Intel® HD Graphics 4000 (or higher)||  rowspan="4" align="center" |Please contact your Userful representative.
 
|-
 
| align="center" | '''Memory'''
 
| align="center" |8GB || align="center" | 16GB||align="center" |16GB || align="center" |24GB|| align="center" |32GB
 
|-
 
| align="center" |'''Network'''<br>'''Requirements'''
 
| Onboard Intel® Gigabit Ethernet Adapter ||Onboard Intel® Gigabit Ethernet Adapter  ||10Gig Network Card with 10Gig uplink switch and<br> Cat6a cable between Userful host and switch ||10Gig Network Card with 10Gig uplink switch and<br> Cat6a cable between Userful host and switch||10Gig Network Card with 10Gig uplink switch and<br> Cat6a cable between Userful host and switch
 
|-
 
| align="center" |'''Offload Card'''
 
| colspan="2"  align="center" |Not Required ||align="center" | Nvidia GTX 950||align="center" |Nvidia GTX 960 || align="center" |Nvidia GTX 980
 
|}
 
<br><br><br>
 
  
{|class="recommended" border="1"  cellpadding="15" cellspacing="0"  style="color:#000;" align="center"; width="100%";
 
|--
 
! scope="col"  style="background:#f0f0f0;" | Use case
 
!scope="col"  style="background:#f0f0f0;"| 6 Displays
 
!scope="col"  style="background:#f0f0f0;" | 9 Displays
 
! scope="col"  style="background:#f0f0f0;" | 12 Displays
 
! scope="col"  style="background:#f0f0f0;" | 25 Displays
 
! scope="col"  style="background:#f0f0f0;" | 40 Displays
 
 
! scope="col"  style="background:#f0f0f0;" | 100 Displays
 
|-
 
| align="center" | '''Signage Player''' ||* CPU: Intel® Core i7<br> * GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 8GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)  <br>* RAM: 16GB <br>* NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit  Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 16GB <br>* Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;950 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 24GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;960 <br>* NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 32GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;980<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch || align="center" rowspan="4"| Please contact your Userful representative.
 
|-
 
|align="center" | '''Interactive Sessions''' || * CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 8GB <br>* NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 16GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 16GB <br>* Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;950 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 24GB<br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;960 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 32GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;980<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch
 
|-
 
|align="center" | '''Virtual Machines'''<br>'''(VDI)''' ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 8GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 16GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter || colspan="3" align="center" | Please contact your Userful representative.
 
|-
 
|align="center" | '''Mirroring''' ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 8GB <br> * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher)<br>* RAM: 16GB <br>  * NIC: Onboard Intel® &nbsp;&nbsp;&nbsp;Gigabit Ethernet Adapter ||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 16GB<br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;950 <br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 24GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;960<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch||* CPU: Intel® Core i7<br>* GPU: Intel® HD 4000 (or &nbsp;&nbsp;&nbsp;higher) <br>* RAM: 32GB <br> * Offload Card: Nvidia GTX &nbsp;&nbsp;&nbsp;980<br> * NIC: 10Gig <br> * Switch: 10Gig uplink <br> * Cat6a cable between &nbsp;&nbsp;&nbsp;Userful host and switch
 
|}
 
-->
 
<br>
 
 
{| {{Notes}}
 
{| {{Notes}}
 
|
 
|
 
'''Following advisements must be kept in mind before buying the intended hardware:'''
 
'''Following advisements must be kept in mind before buying the intended hardware:'''
 
* Intel® Core i7 processor used should be a '''Desktop''' class full TDP processor with an integrated GPU.
 
* Intel® Core i7 processor used should be a '''Desktop''' class full TDP processor with an integrated GPU.
* '''Unmanaged''' Gigabit switch should be used for network configuration.
+
* Ideally an '''unmanaged''' Gigabit switch should be used for network configuration. If you are going to use a managed switch, it should be configured only to perform the basic switching functionality.  
 
* If you are planning to install '''additional cards''' for your capture needs, use either a '''mid-tower''' or '''full-tower''' form factor system.
 
* If you are planning to install '''additional cards''' for your capture needs, use either a '''mid-tower''' or '''full-tower''' form factor system.
 
* If you are planning to implement a 10Gig network, use a 10Gig NIC ([https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card) and a 10Gig uplink switch (NETGEAR ProSAFE 52-Port Stackable switch)
 
* If you are planning to implement a 10Gig network, use a 10Gig NIC ([https://www.startech.com/ca/Networking-IO/Adapter-Cards/10gb-pcie-nic~ST10000SPEX Startech 10Gig] Network Card) and a 10Gig uplink switch (NETGEAR ProSAFE 52-Port Stackable switch)
 
* Use dual memory channels rather than single memory channel for better graphics performance.  
 
* Use dual memory channels rather than single memory channel for better graphics performance.  
 
|}
 
|}
 +
 +
 +
''If you are looking for pricing or purchase options for hardware or software, please visit [https://www.userful.com/pricing Userful's pricing page] and download pricing for your particular requirements. You will be sent an email with complete details.''
 +
 +
 +
===Why Certified PCs?===
 +
 +
Please watch this video to know why certified PCs are important for installing Userful&trade; software.<br>
 
<br>
 
<br>
 +
{{#evt:
 +
service=youtube
 +
|id=https://www.youtube.com/watch?v=mEUu4gMQr68
 +
|dimensions=560x315
 +
|alignment=left
 +
|urlargs=rel=0
 +
}}
 +
 +
<br clear="all">
 +
 
==Scaling Guide==
 
==Scaling Guide==
Scaling guide provides the maximum video wall size and maximum recommended stand-alone displays supported with Entry-Level and Mid-Range Appliances.
+
Scaling guide provides the maximum video wall size and maximum recommended stand-alone displays supported with Entry Level and Mid Range Appliances.
  
===Entry-Level Appliance===
+
===Entry Level Appliance===
Entry level appliance is recommended for small deployments (e.g playing signage content over 3x3 video wall setup). Userful strongly recommends Mid-Range or High-End Appliance if the user needs to go beyond 3X3 video wall setup.<br>
+
Entry Level appliance is recommended for small deployments (e.g., playing signage content over 3x3 video wall setup).  
<br>
+
 
The table below provides the maximum video wall size and recommended stand-alone displays you can expect from a single Userful host, based on Entry-Level appliance.
+
The table below provides the maximum video wall size '''or''' recommended stand-alone displays (not exceeding 9 displays) you can expect from a single Entry Level Appliance.
 +
 
 +
==== Interactive Sessions====
 +
Userful recommends Mid Range or High End Appliance for all interactive sessions.
  
 
====Video (Non-Interactive) Sessions====
 
====Video (Non-Interactive) Sessions====
Line 121: Line 97:
 
|'''Source Content'''  
 
|'''Source Content'''  
 
|''' Video Wall Size'''  
 
|''' Video Wall Size'''  
 +
|'''Stand-Alone Displays'''
 
|-
 
|-
| 1080p ||3x3
+
| 1080p ||3x3 || 3
 
|-
 
|-
| 4k ||3x3
+
| 4k ||3x3 ||2
 
|}
 
|}
  
<br>
+
* One external 1080p source can be captured through Blackmagic DeckLink Capture card (i.e., DeckLink Mini Recorder).
 +
* All the 9 displays can be a part of mirror group.
  
 +
 +
===Mid Range Appliance===
 +
Mid Range Appliance is recommended for medium size deployments where a user needs to go beyond 9 stand alone displays up to a maximum of 40 displays, or beyond 3X3 video wall setup.
 +
 +
The table below provides the maximum video wall size or recommended stand-alone displays that you can expect from a single Mid Range Appliance.
 +
 +
====Interactive Sessions====
 
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
 
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
|-
+
|rowspan="2" | '''Use Case''' || colspan="6" | '''Maximum Recommended Stand-Alone Displays'''
|style="width:500px; text-align:centre;"|'''Source Content'''
+
|style="width:500px; text-align:centre;"|''' Maximum Recommended Stand-Alone Displays'''
+
|-
+
| 1080p ||4
+
|-
+
| 4k ||1
+
|}
+
<br>
+
{| {{Notes}}
+
|
+
'''Please Note:''' Frequent switching of video wall zones to different session containers is not recommended. This might lead to system instability.
+
|}
+
<br>
+
===Mid-Range Appliance===
+
The table below provides the maximum number of stand-alone displays, maximum number of sources and example configurations of video wall size that you can expect from a single Userful host, based on Mid-Range appliance.
+
====Interactive Sessions====
+
{| {{Centeredtable}}
+
|rowspan="2" | '''Use Case''' || colspan="6" | '''Maximum Recommended Stand-Alone Displays''' <br> (with Userful Standard Appliance)
+
 
|-
 
|-
 
| '''Cloud Desktop'''
 
| '''Cloud Desktop'''
 
| '''Web Browser'''
 
| '''Web Browser'''
 +
| '''Linux Desktop'''
 +
| '''Desktop Streamer (VNC)'''
 
| '''Content Management<br> System'''
 
| '''Content Management<br> System'''
| '''Virtual Machines (VDI)'''
 
 
|-
 
|-
 
| align="left"  rowspan="2" | '''Low Usage '''  
 
| align="left"  rowspan="2" | '''Low Usage '''  
Line 159: Line 127:
 
:* Low-bandwidth web usage
 
:* Low-bandwidth web usage
 
|-
 
|-
| 40||40|| 5 ||15
+
| 40||40||40||40|| 5
 
|-
 
|-
 
|align="left" rowspan="2"  | '''High Usage '''
 
|align="left" rowspan="2"  | '''High Usage '''
Line 166: Line 134:
  
 
|-
 
|-
| 15||6||3 ||7
+
| 12||6||14||Not recommended<br>Please use a [[Docs/Supported Capture Cards |supported capture card]]||3
 
|}
 
|}
 
<br>
 
<br>
  
 
====Video (Non-Interactive) Sessions====
 
====Video (Non-Interactive) Sessions====
{| {{Centeredtable}}
+
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
| rowspan="2" | '''Source Content''' || colspan="6" | '''Maximum Number of Stand-Alone Displays''' <br>(with Userful Standard Appliance)
+
| rowspan="2" | '''Source Content''' || colspan="6" | '''Maximum Number of Stand-Alone Displays'''  
 
|-
 
|-
Signage Player
+
| '''Signage Player'''
! Network Streamer
+
| '''Network Streamer'''
! HDMI Capture  
+
| '''HDMI Capture'''
 +
| '''Multi-Window and Picture-In-Picture'''
  
 
|-
 
|-
| 1080p || 14||30<br> <small>(720p source)</small> ||5
+
| 1080p
 +
| 16
 +
| 30<br> <small>(720p source)</small>  
 +
| 5
 +
| valign="center" rowspan=3 | Please test your use case before using it in a production system.
 
|-
 
|-
| 4k || 4|| N/A||1
+
| 4k  
 +
| 6
 +
| N/A
 +
| 1
 
|-
 
|-
| 6k ||1 ||N/A ||N/A
+
| 6k  
 +
|1  
 +
|N/A  
 +
|N/A
 
|-
 
|-
| 8k ||colspan="3" |Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for details.
+
| 8k ||colspan="5" |Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for details.
 
|}
 
|}
 +
 
<br>
 
<br>
  
 
====Video Wall Configuration====
 
====Video Wall Configuration====
{| {{Centeredtable}}
+
{| class="wikitable"  style="color: black; width: 100%;" {{Centeredtable}}
 
|-
 
|-
 
| '''Content Resolution / Sources'''
 
| '''Content Resolution / Sources'''
Line 196: Line 176:
 
| '''Maximum Number of Sources''' <br>  
 
| '''Maximum Number of Sources''' <br>  
 
|-
 
|-
| 1080p ||2x2, 5x5, 7x7||8
+
| 1080p ||2x2||8
 
|-
 
|-
| 4k ||2x2, 5x5, 7x7 ||3
+
| 4k ||2x2||4
 
|-
 
|-
| 6k  || 4x4, 5x5|| 1  
+
| 6k  ||3x3|| 1  
 
|-
 
|-
 
| 8k ||  colspan="2" |Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for details.
 
| 8k ||  colspan="2" |Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for details.
 
|-
 
|-
| Non Standard Video Resolution <br> <small> (e.g. 32000 x 720) </small> ||1x50, 2x25 ||1
+
| Non Standard Video Resolution <br> <small> (e.g., 32000 x 720) </small> ||1x40, 2x20 ||1
 
|-
 
|-
 
|-
 
|-
| Content Management Systems (CMS) || 5x5, 7x7, 7x8 || 4
+
|Content Management Systems (CMS) ||3x3 || 3
 
|-
 
|-
|Network Streamer (720p) || 2x2, 6x5, 7x7, 7x8 || 10
+
|Network Streamer (720p) || 2x2 || 10
 
|-
 
|-
| Web Browsers ||2x2, 4x4, 7x7, 7x8 || 6
+
|Desktop Streamer (VNC) || 2x2 || -
 
|-
 
|-
| Virtual Machines (VDI) || 2x2, 6x6, 7x7, 7x8||7
+
|Web Browsers ||2x2 || 6
 
|}
 
|}
<br>
+
 
 +
Large size video walls are also supported (e.g., 5x5, 6x6 etc.) depending on the type of source(s) configured for video walls.
 +
 
 +
 
 
{| {{Notes}}
 
{| {{Notes}}
 
|
 
|
 
'''Please Note:'''  
 
'''Please Note:'''  
* The scaling guide assumes displays are not part of the [[Docs/Station Mapping#Mirror Groups |mirror group]]. These numbers might '''increase''' if the content is mirrored across displays. Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
+
* The scaling guide assumes displays are not part of the [[Docs/Mapping#Mirror Group Configuration |mirror group]]. These numbers might '''increase''' if the content is mirrored across displays. Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 +
* Userful '''strongly''' recommends using High End Appliance along with Nvidia [http://www.geforce.com/hardware/10series/geforce-gtx-1080 GeForce GTX 1080] or higher Supported [[Docs/Nvidia_Offload_Support#Supported_Cards |Offload cards]] when you are connecting more than 40 displays from a single Userful server.  
 
* Userful '''strongly''' recommends thoroughly testing a given system and network configuration with anticipated usage scenarios before deployment.  
 
* Userful '''strongly''' recommends thoroughly testing a given system and network configuration with anticipated usage scenarios before deployment.  
 
|}
 
|}
<br>
+
 
 +
 
 +
===High End Appliance===
 +
High End appliance is recommended for large deployments (i.e., more than 40 displays). Please contact your Sales Representative or send an email to [mailto:sales@userful.com  sales@userful.com] for more details.
 +
 
  
 
==Related Links==
 
==Related Links==
 +
* [[Docs/Setup_Guide| Setup Guide]]
 +
* [[Docs/Legacy_Hardware/Certified_PCs| Legacy Certified PCs]]
 +
* [[Docs/HowTos/Change_BIOS_Settings | Configure BIOS Settings]]
 
* [[Docs/Nvidia Offload Support | Nvidia Support]]
 
* [[Docs/Nvidia Offload Support | Nvidia Support]]
 
* [[Docs/Supported Zero Client_Devices|Supported Zero Client Devices]]<br>
 
* [[Docs/Supported Zero Client_Devices|Supported Zero Client Devices]]<br>
 
* [[Docs/Supported Capture Cards | Supported Capture Cards]]
 
* [[Docs/Supported Capture Cards | Supported Capture Cards]]
 
* [[Docs/FAQs/Hardware_Compatibility |Frequently Asked Questions]]
 
* [[Docs/FAQs/Hardware_Compatibility |Frequently Asked Questions]]
 
+
* [https://www.userful.com/videowall Video Wall Solutions Page]
 +
* [https://www.userful.com/video-wall-price Userful's pricing page]
 
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Latest revision as of 18:22, 27 February 2019


Copyright © 2019 Userful Corporation. All rights reserved.
(Updated 2019.02.27)


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Introduction

Userful™ software enables customers to group multiple displays to form a single large display, hence enabling a single Userful server to support one or more larger video wall displays. The Userful software is designed to utilize both the CPU and the GPU to maximize performance.

Please Note: Any commercial deployments of Userful™ requires use of a certified PC. Deployments using only certified hardware can be supported by Userful.

For resellers selling Userful™ software at a high volume, Userful is able to work with you to certify a PC of your choice. Please contact your Sales Representative or send an email to sales@userful.com for more details.


This document outlines the PCs certified with Userful™ software appliance and the scaling matrix.

Certified PCs

Model    Specifications
Entry Level Appliance
Lenovo ThinkCentre M700 SFF
  • Processor: Intel® Core™ i3-6100 or i3-7100 with Integrated Intel® HD Graphics 530 or 630
  • Chipset: Intel B250
  • Memory: 8 GB (2x4GB)
  • Storage: 500GB HDD
  • Network Interface: Integrated network interface
Mid Range Appliance
HP EliteDesk 800 G3/G4 Series
Lenovo ThinkStation P320 Tower
  • Processor: Intel® Core™ i7-7700/8700 with Integrated Intel® HD Graphics 630
  • Chipset: Intel Q270/Q370 or Intel C236
  • Memory: 32 GB (supports up to 64 GB)
  • Discrete GPU: NVIDIA GeForce GTX 1050 Ti
  • Storage: 256 GB SSD
  • Network Interface: Intel® I219LM Gigabit Network Connection LOM (optional Startech 10Gig Network Card)
High End Appliance
PC Available from Userful
  • Please contact your Sales Representative or send an email to sales@userful.com for more details.


Following advisements must be kept in mind before buying the intended hardware:

  • Intel® Core i7 processor used should be a Desktop class full TDP processor with an integrated GPU.
  • Ideally an unmanaged Gigabit switch should be used for network configuration. If you are going to use a managed switch, it should be configured only to perform the basic switching functionality.
  • If you are planning to install additional cards for your capture needs, use either a mid-tower or full-tower form factor system.
  • If you are planning to implement a 10Gig network, use a 10Gig NIC (Startech 10Gig Network Card) and a 10Gig uplink switch (NETGEAR ProSAFE 52-Port Stackable switch)
  • Use dual memory channels rather than single memory channel for better graphics performance.


If you are looking for pricing or purchase options for hardware or software, please visit Userful's pricing page and download pricing for your particular requirements. You will be sent an email with complete details.


Why Certified PCs?

Please watch this video to know why certified PCs are important for installing Userful™ software.


Scaling Guide

Scaling guide provides the maximum video wall size and maximum recommended stand-alone displays supported with Entry Level and Mid Range Appliances.

Entry Level Appliance

Entry Level appliance is recommended for small deployments (e.g., playing signage content over 3x3 video wall setup).

The table below provides the maximum video wall size or recommended stand-alone displays (not exceeding 9 displays) you can expect from a single Entry Level Appliance.

Interactive Sessions

Userful recommends Mid Range or High End Appliance for all interactive sessions.

Video (Non-Interactive) Sessions

Source Content Video Wall Size Stand-Alone Displays
1080p 3x3 3
4k 3x3 2
  • One external 1080p source can be captured through Blackmagic DeckLink Capture card (i.e., DeckLink Mini Recorder).
  • All the 9 displays can be a part of mirror group.


Mid Range Appliance

Mid Range Appliance is recommended for medium size deployments where a user needs to go beyond 9 stand alone displays up to a maximum of 40 displays, or beyond 3X3 video wall setup.

The table below provides the maximum video wall size or recommended stand-alone displays that you can expect from a single Mid Range Appliance.

Interactive Sessions

Use Case Maximum Recommended Stand-Alone Displays
Cloud Desktop Web Browser Linux Desktop Desktop Streamer (VNC) Content Management
System
Low Usage
  • Single application per Display
  • Low-bandwidth web usage
40 40 40 40 5
High Usage
  • Several applications per Display
  • High-bandwidth web usage
    (YouTube videos)
12 6 14 Not recommended
Please use a supported capture card
3


Video (Non-Interactive) Sessions

Source Content Maximum Number of Stand-Alone Displays
Signage Player Network Streamer HDMI Capture Multi-Window and Picture-In-Picture
1080p 16 30
(720p source)
5 Please test your use case before using it in a production system.
4k 6 N/A 1
6k 1 N/A N/A
8k Please contact your Sales Representative or send an email to sales@userful.com for details.


Video Wall Configuration

Content Resolution / Sources Video Wall Size
(example configurations - upto max. of 60 displays)
Maximum Number of Sources
1080p 2x2 8
4k 2x2 4
6k 3x3 1
8k Please contact your Sales Representative or send an email to sales@userful.com for details.
Non Standard Video Resolution
(e.g., 32000 x 720)
1x40, 2x20 1
Content Management Systems (CMS) 3x3 3
Network Streamer (720p) 2x2 10
Desktop Streamer (VNC) 2x2 -
Web Browsers 2x2 6

Large size video walls are also supported (e.g., 5x5, 6x6 etc.) depending on the type of source(s) configured for video walls.


Please Note:

  • The scaling guide assumes displays are not part of the mirror group. These numbers might increase if the content is mirrored across displays. Please contact your Sales Representative or send an email to sales@userful.com for more details.
  • Userful strongly recommends using High End Appliance along with Nvidia GeForce GTX 1080 or higher Supported Offload cards when you are connecting more than 40 displays from a single Userful server.
  • Userful strongly recommends thoroughly testing a given system and network configuration with anticipated usage scenarios before deployment.


High End Appliance

High End appliance is recommended for large deployments (i.e., more than 40 displays). Please contact your Sales Representative or send an email to sales@userful.com for more details.


Related Links