Userful MultiSeat™ and Userful MultiSeat Linux™: Frequently Asked Questions

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Copyright © 2010 - 2015 Userful Corporation. All rights reserved.
(Updated 2015.09.25)



For support and documentation for Userful MultiSeat 4.1 in Brazil, please contact ThinNetworks.

Online support: http://www.thinnetworks.com.br/chat/chat.php

Telephone: +55 (61) 3037-5111

e-mail: suporte@thinnet.com.br

Introduction

Userful MultiSeat™ is software that extends Linux to support several fully independent and concurrent workstations using a single computer box. This is accomplished by adding video devices (either video cards, USB multiseat devices or USB-over-LAN multiseat devices), keyboards and mice to a single PC system and installing Userful's software.

This software is available as:

  1. Userful MultiSeat: A stand-alone software package compatible with Ubuntu/Edubuntu.
  2. Userful MultiSeat Linux : Bundled with Edubuntu and other open-source software, with a focus on software for the educational sector.



This page contains the collected "Frequently Asked Questions" for Userful MultiSeat and Userful MultiSeat Linux. Simply click on the question to reveal the answer.


General:

Q: What does "multiseat computing" mean?
Q: What is a station?
Q: How does Userful MultiSeat work?
Q: What is the difference between Userful MultiSeat and Userful MultiSeat Linux?
Q: What operating systems are compatible with Userful MultiSeat?
Q: What localizations are available for Userful MultiSeat?
Q: Where can I get Userful MultiSeat?

Hardware Compatibility:

Q: What host system video cards are compatible with Userful MultiSeat?
Q: I have multiple video cards. Can I use Userful MultiSeat?
Q: What USB multiseat Devices can I use with Userful MultiSeat?
Q: What ethernet zero-client multiseat devices can I use with Userful MultiSeat?
Q: What kind of PC/system do I need to run Userful MultiSeat?
Q: What are the network requirements to use Userful MultiSeat with ethernet zero-client devices?
Q: Can I use DisplayPort® video connections with Userful MultiSeat?
Q: Is it important to have a high performance GPU in the host PC/Server?

Download and installation:

Q: Where can I get Userful MultiSeat?
Q: What do I need to do before I install Userful MultiSeat?
Q: How do I install Userful MultiSeat?
Q: How do I upgrade Userful MultiSeat?

Getting Started:

Q: Do I need to do any configuration before using Userful MultiSeat?
Q: How do I create new user accounts?
Q: How do I set a root password?
Q: What if I need to update my operating system?
Q: How should I set up my stations?

Input Device Assignment:

Q: Which versions of Userful MultiSeat have automatic input device assignment, and which use manual input device assignment?
Q: How does manual device assignment work?
Q: How do I turn on device auto-assignment for Userful MultiSeat v.4.x?
Q: How do I reassign input devices?

USB MultiSeat Devices:

Q: What is a USB multiseat Device?
Q: What USB multiseat Devices can I use with Userful MultiSeat?
Q: What if I need to move or unplug USB multiseat stations?
Q: How does USB work?
Q: Can I use additional USB hubs? Do they have to be powered?
Q: Is it okay to "daisy-chain" USB multiseat devices?

Ethernet Zero-Client Multiseat Devices:

Q: What is an ethernet zero-client multiseat device?
Q: What ethernet zero-client multiseat devices can I use with Userful MultiSeat?
Q: What are the network requirements to use Userful MultiSeat with ethernet zero-client devices?
Q: Can I use subnets in my ethernet zero-client multiseat device LAN?
Q: How do I update the firmware on my ethernet zero-client multiseat devices?

The System Tray and Peripheral Devices:

Q: What is the Userful System Tray? What is it for?
Q: How do I use the onboard optical drive? Who can access it?
Q: Can I use USB flash drives with Userful MultiSeat?
Q: How do I get pictures off my digital camera with Userful MultiSeat?
Q: Can I use a webcam with Userful MultiSeat?

Using Userful MultiSeat:

Q: What is the Control Center?
Q: Can I use the terminal to control Userful MultiSeat?
Q: How can I see the status of my system?
Q: Can I control which stations are available?
Q: How can I set monitor resolutions?
Q: How do I set the color depth of my displays?
Q: What if I have a problem? How can I troubleshoot my system?

Managing Ethernet Zero-Client (Network) Stations

Q: How do I view and manage ethernet zero-client (network) stations?
Q: How can I find the MAC address, IP address and firmware version of ethernet zero-client (network) stations?
Q: Can I give a name and location to ethernet zero-client (network) stations?
Q: How do I set ethernet zero-client (network) stations to use DHCP or assign a static IP?
Q: Why aren't all of my connected network stations showing up in the Control Center?
Q: I have network devices detected by the Control Center, but they don't assign to the host!

Administration:

Q: My host computer uses a proxy. Will I still be able to download a license?
Q: I need to turn off MultiSeat. How can I do that?
Q: Do I need to update Userful MultiSeat?
Q: What if I need to uninstall Userful MultiSeat?
Q: How can I set different file access rights for different users/groups?

Licensing:

Q: Why do I need a license?
Q: What if I don't have a license?
Q: What kind of license can I get?
Q: How do I check my license details?
Q: Can I change the number of seats on my license?
Q: What if I need to get a new license?
Q: My Userful MultiSeat system isn't connected to the internet. How do I get a license?
Q: I already have a license for Userful Multiplier. Can I still use it for Userful MultiSeat?

Third-party software and add-ons:

Q: What third-party software is bundled with Userful MultiSeat Linux?
Q: What's the difference between Edubuntu and Ubuntu?
Q: How do I set up iTALC in my classroom?
Q: How do I use Dansguardian to filter web content?
Q: Can I use my favorite Windows applications on Linux?
Q: I'm trying to watch a DVD -- how can I do this on Linux?