FAQs: Welcome Screen and Session Design for Userful Desktop

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Copyright © 2007-2015 Userful Corporation. All rights reserved.
(Updated 2015.09.25)

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Q: How can I run Konqueror as a kiosk?

The K Desktop Environment's file manager/web browser/viewing application, Konqueror, can be run as a kiosk with Userful Desktop. Setting this up in Userful Desktop is an advanced task, but can be done by following the following steps carefully.

  1. From the Userful Desktop Welcome Screen, enter Administrator Mode.
  2. Install the kdebase package and it's dependencies (approx. 70 MB total) using the yumex tool. Get there by going into Advanced Tools > Install Extra Packages.
  3. Go into Userful Manager.
  4. Create an "Application Mode" session by going to Session Profiles > Create a New Session Profile > Application Profile. (Do not use Kiosk Profile for this; Kiosk Profile will use the standard browser.)
  5. Give the session an appropriate name.
  6. In the Application Command section, type this into the Command field:
    konqueror --geometry 1024x768+0+0 http://userful.com/
    The "http://userful.com/" part can be replaced by whatever URL you wish to use.
  7. Click on the Save button.
  8. Make sure you put this new session into a Welcome Screen, and that the Welcome Screen is set to run on the desired computer.
  9. Find the computer that needs to run the kiosk in My Computers, then click on the Apply Configuration button next to that computer's name.
  10. On one of the stations on that computer, go into Administrator Mode and do an Update Configuration.
  11. Log out of the session. You should see your new session type in the Welcome Screen.

Q: Why is my home page not showing up when the session starts?

There are two likely reasons you are seeing the default Userful Web page instead of your home page: (1) The Web page's URL is not set up properly in your Userful Manager Session Profile, or (2) the computer is being taxed by multiple users and applications, and the home page URL is not getting set before the browser displays. Let's look at these two more closely.

(1) Your Userful Manager Session Profile might not be set up properly.

  1. Go into Userful Manager > Solutions Expert > Session Profiles & Timing > Edit Session Profile and make sure the Browser start page field is set properly. If you support multiple languages, make sure the correct URL is set for each language.
  2. Make sure this is the same Session Profile that is in the Welcome Screen used by your computer.

(2) Your computer's work load is higher than normal.

When there are multiple stations in use, all doing processor-intensive tasks (like graphics, music, video, etc.), certain parts of the system will slow down. When you set the browser start page for a session, it tries to start the browser as soon as the session begins. At the same time, another part of the system is trying to set the URL for the browser (through a Linux mechanism known as "gconf keys"). If the URL is set too late, the browser may already be displaying and will automatically load the default Web page (the Userful page).

Q: How can I view Flash content in my Web browser?

If you cannot see Flash content in your Web browser, then it may be that Flash content is set to be blocked by the Session Profile. To change this, follow these steps:

  1. Log in to Userful Manager and go to the Solutions Expert.
  2. Click on Session Profiles & Timing.
  3. Find the appropriate Session Profile and click on its name to edit it.
  4. Scroll down to the Advanced Browser Settings section and find the Block Flash Content field.
  5. Make sure that No is selected.
  6. Scroll down to the bottom of the page and click on Save.
  7. Go to Solutions Expert > Computers.
  8. Click on the Apply Configuration checkboxes next to the appropriate computers.
  9. Click on the Apply Configuration button to build the configuration packages.
  10. Wait until the configuration packages are created.
  11. Go to a computer that need the new configuration, and use Ctrl-Alt-U to update the configuration on one station. (You do not need to start a session to do this.)
  12. Wait until the update is finished.
  13. Start a session on the station and verify that Flash content is displaying.