Userful Support Specific Glossary

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Copyright © 2007-2010 Userful Corporation. All rights reserved.
(Updated 2010.06.03)


(See also Userful Desktop Administrator Guide Glossary.)

click
Move the mouse pointer to an object on the screen, then press the left mouse button once. This is the abbreviated form of "left-click". (Compare with double-click and right-click.)
DA
DiscoverAssist (Now Remote Monitoring and Control).
double-click
Move the mouse pointer to an object on the screen, then press the left mouse button twice in quick succession.
drag-and-drop
Move the mouse pointer to an object on the screen, then press and hold down the left mouse button while moving the mouse pointer to another location, for example, a folder icon, and then releasing the mouse button. This is the equivalent of picking something up and dropping it in a new location.
DST
DiscoverStation (Now Userful Desktop).
DVI-I to VGA adaptor
DVI-I to VGA adaptors showing different ports
A DVI-I to VGA video adaptor is a small connector with a "port" on either end, which allows you to connect a standard VGA video cable to a DVI-I video head on a computer.


DVI-I video head
DVI-I video head
A video port using the DVI standard, rather than the older VGA standard. A DVI port can be used with a VGA monitor by employing a DVI-I to VGA adaptor.


FAQ
Frequently Asked Question. (Plural: FAQs) FAQs are generally gleaned from the experience of technical support personnel and emails sent to the support department. Problems which are more common are placed in a FAQs page along with their solutions so that users can have easier access to the most useful information.
GB
Gigabyte, or "one billion bytes". (The actual number is usually 1,073,741,824 bytes. One byte is roughly equal to one letter in a word.) A common way of referring to storage space for very large items. (Compare with megabyte and kilobyte.)
Gateway Machine
This is the machine that we access all the other Userful Desktops in that particular subnet. This machine has the port forwarded (for ssh access) from your external IP address (public IP address). This machine SHOULD have a static IP address, otherwise the remote access would be flaky & unreliable
Java
Refers to both the programming language and the runtime environment associated with it. Java is a portable software technology that provides a free runtime environment for each computer system on which Java programs need to be used. So, to use a Java program, you must have Java (the runtime environment) installed on your computer. (See also a detailed description.)
KB
Kilobyte, or "one thousand bytes". (The actual number is usually 1024 bytes. One byte is roughly equal to one letter in a word.) A common way of referring to storage space for small items. (Compare with megabyte and gigabyte.)
left-click
Move the mouse pointer to an object on the screen, then press the left mouse button once. Generally abbreviated to "click" (as in "click the Internet icon").
MB
Megabyte, or "one million bytes". (The actual number is usually 1,048,576 bytes. One byte is roughly equal to one letter in a word.) A common way of referring to storage space for medium-sized items. (Compare with kilobyte and gigabyte.)
mount
Open a storage device for read and/or write access. Also see unmount. For a detailed description please see User Help/Mounting.
multistation
(Also "multi-station" or "multi-seat".) This refers to a single computer with multiple stations attached to it.
network printer
A printer designed to plug directly into your local area network (LAN). Network printers have their own, built-in network card and will be connected through a network cable rather than a parallel cable or USB cable.
NP
Network Personalizer (now Userful Manager).
phoneme
A phoneme is a representation of a sound. In relation to language input, for example, "ni hao" is a "romanized"/alphabetized representation of the sound of a common Chinese greeting.
portable
"Easily or conveniently transported." In computer software terms, portable refers to a software's ability to easily be used on many different kinds of computers and operating systems. The less work is involved in running the software on other systems, the more portable it is.
print server
A computer attached to a printer, whose main purpose is to provide printing services on a network. Other computers will send print jobs to the print server, which will then print them out. This is a common method used when a printer does not have its own network card (and therefore not a network printer).
proxy server
A machine that sits between computers in an internal network and the outside Internet. Primarily used for filtering Internet content.
right-click
Move the mouse pointer to an object on the screen, then press the right mouse button once.
RMC
Remote Monitoring and Control (formerly DiscoverAssist)
SSH
Secure SHell. A method of communicating securely between computers on a network.
station
For a DiscoverStation system, "station" refers to a screen and input device(s) that work together to provide a single user station. Typically, a station will have a monitor, a keyboard, and a mouse. Other devices may be connected to the USB hub corresponding to the station.
system unit
The main "box" of a desktop computer where the motherboard, hard drive, and other core components are contained. Other peripherals, such as monitors, USB hubs, etc., connect to ports in the system unit. Also known as the "base unit" and colloquially referred to as the "computer box", "computer case", the "PC", etc.
TCP
Transmission Control Protocol. The primary communication protocol between computers on the Internet.
UD
Userful Desktop
UM
Userful Manager
unmount
Close access to a storage device. Also see mount. For a detailed description please see User Help/Mounting.
VGA video head
VGA video head
A video port using the older VGA standard, rather than the newer DVI standard. Most recent monitors support both VGA and DVI, but may only have one kind of video cable.


video head
A video port. This is a connector to which a monitor may be connected. There are two common types of video heads, VGA and DVI. A single video card may have more than one video head; in some cases, up to four heads will be provided on one card. Therefore, a "dual-head" card will have two heads, and a "quad-head" card will have four.
VNC
Virtual Network Computing.
volume name
The name given to a drive or disk. This is an optional name given to the drive/disk volume during formatting. Many formats, including CD/DVDs, floppy disks, USB flash drives, etc. support a volume name.
Web filter
A filter used to control access to certain websites. A filter typically lists which websites are allowed and/or not allowed for Web browsing.